Oliver Brown Bankstown is looking for a trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and taking care of customer compliments and complaints. You should also provide customers with a check upon completion of their meal.
To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment.
Front of House Staff Responsibilities:
- Receiving and confirming walk-in, telephonic, and online reservations.
- Ushering diners to their tables and providing them with menus.
- Accepting and informing the relevant staff about food and beverage requests.
- Mixing and pouring beverages, as needed.
- Transporting food orders from the kitchen to each pertinent table.
- Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
- Providing guests with their checks after the meal sitting.
- Clearing and reporting breakages by diners.
Front of House Requirements:
- High school diploma or suitable equivalent.
- Proven experience in the position of interest.
- Wearing and maintaining the prescribed uniform.
- Excellent verbal communication and memorization skills.
- Great interpersonal and teamwork skills.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Availability to work days, evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
Job Types: Part-time, Casual
Pay: $22.95 – $27.00 per hour
Experience:
- Front end development: 1 year (Preferred)
Work Authorisation:
Work Location: In person
