About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the `Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.
MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the Role
Lead a multidisciplinary team delivering life-changing court support services.
We're seeking an experienced and values-driven Court Services Manager to provide leadership across specialist court programs supporting individuals with complex needs. Reporting to the Senior Registrar, you will play a critical role in ensuring responsive, high-quality services that inform court processes and improve outcomes for court users.
You will lead a diverse team of program staff, including CISP, ARC, Family Violence practitioners and Koori Court Officers, driving integrated, therapeutic and culturally safe service delivery. Working closely with Judicial Officers and court leadership, you'll ensure programs are evidence-based, well-coordinated and aligned with best practice.
Key responsibilities include:
- Leading and developing high-performing multidisciplinary teams
- Overseeing case management practices, risk and needs assessments, and support planning
- Providing authoritative advice to inform judicial decision-making
- Ensuring consistent application of procedures and therapeutic frameworks
- Driving continuous improvement, performance monitoring and service quality
- Building strong partnerships with internal and external stakeholders
- Promoting culturally safe practices and supporting Aboriginal staff and communities
About You
You are a confident leader with strong therapeutic and justice system experience and a passion for delivering impactful services. You bring:
- Proven experience leading multidisciplinary teams
- Strong understanding of therapeutic courts, case management and complex needs support
- Knowledge of family violence, including victim and perpetrator interventions
- Experience applying risk and needs assessment tools
- Excellent communication, stakeholder engagement and influencing skills
- A commitment to cultural safety, inclusion and continuous improvement
Tertiary qualification in law, psychology, social work, health or related field (or equivalent experience) desirable
How to apply
Click the `Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
