Cafe Supervisor / Assistant Supervisor
SOCIAL BUTTERFLY — Tea & Dessert
Sydney CBD
Where the city rests and glows.
SOCIALBUTTERFLY is a contemporary dessert & tea room redefining modern tea culture in Sydney’s CBD. Designed as an urban sanctuary within the pace of the city, we focus on intentional service, refined presentation, and a calm yet elevated guest experience. Famous for our Cafe-styled Matcha's and Cold Brews.
We are seeking a Cafe Supervisor / Assistant Supervisor to join our leadership team and help guide daily operations and service standards as the concept continues to grow.
The Role
This position supports management in overseeing daily service and team coordination while maintaining a consistent and thoughtful guest experience.
You will act as a floor leader; ensuring service flows smoothly, standards remain high, and the team operates with clarity and professionalism.
Responsibilities
- Support daily café operations and service leadership
- Supervise shifts and guide team performance
- Maintain presentation and service standards
- Assist with staff training and workflow organisation
- Ensure operational readiness throughout service
- Uphold brand and guest experience expectations
We’re Looking For Someone Who
- Has prior café or hospitality supervisory experience
- Leads calmly and confidently during busy service
- Is organised, reliable, and detail-oriented
- Communicates professionally with both guests and team members
- Takes initiative and ownership of responsibilities
- Values consistency, teamwork, and high standards
Experience in specialty cafés, dessert venues, or premium hospitality environments is highly regarded.
What We Offer
- Leadership opportunity within a growing hospitality concept
- Supportive management environment
- Long-term growth potential
- Competitive pay based on experience
- Being there in the beginning, start-up concept awaiting official grand opening.
Application Process
To apply, please submit:
- Your resume
- A short introduction about your hospitality experience and leadership style
Shortlisted candidates will be contacted directly with further details regarding the venue and interview process.
Job Types: Full-time, Permanent, Casual
Pay: $30.00 – $35.00 per hour
Benefits:
- Employee discount
- Professional development assistance
- Profit sharing
Ability to commute/relocate:
- Sydney NSW 2000: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you located in Australia, Sydney?
Experience:
- Hospitality: 3 years (Preferred)
Language:
Work Location: In person
