Hamilton Island is seeking an experienced and polished Porter to join the Front Office team at Beach Club, our boutique adults-only beachfront resort. With just 57 beautifully appointed rooms, personalised service, and direct access to Catseye Beach, Beach Club offers guests an intimate luxury escape. In this guest-facing role, you'll create memorable first impressions and deliver exceptional service from arrival through to departure.
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Deliver personalised service in an exclusive adults-only boutique resort
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Live island-side with no commute and stunning beachfront surrounds
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Enjoy staff perks including gym access and dining discounts
As a Porter at Beach Club, you'll provide warm and professional guest service while assisting with arrivals, departures, luggage handling, and chauffeur transfers. You'll play an important role in delivering the personalised experience Beach Club is renowned for, ensuring every guest enjoys a seamless and memorable stay.
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Welcome guests and create an exceptional arrival and departure experience
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Assist with guest arrivals, departures, and room orientations
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Maintain knowledge of daily activities, VIP arrivals, and resort events
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Ensure resort vehicles and buggies are clean, safe, and presentable
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Respond to guest enquiries promptly and professionally
You are professional, well-presented, and passionate about delivering exceptional guest service. You enjoy building genuine connections with guests, work well within a close-knit team, and thrive in a boutique luxury environment.
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Current open manual QLD Driver Licence (Essential)
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Ability to obtain a Restricted Driver Authorisation (RDA) (Essential)
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Nationally Accredited Responsible Service of Alcohol (Essential)
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Previous experience in a Porter role within a 4 or 5-star hotel or resort
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Impeccable grooming and personal presentation
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Strong communication and interpersonal skills
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Ability to deliver warm, personalised guest service
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Strong time management and attention to detail
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
