- Learn a wide variety of skills in a role where every day is different!
- Make an impact supporting all REA employees daily with your great customer service skills!
- Permanent full time role based onsite in Richmond
We're REA
With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
The Workplace Coordinator - Security sits within The Finance and Business Services team, or FaBS as we like to call them, which is the engine room of the REA Group. The employees are our customers; we look after them. We support our people and give them a pleasant and safe working experience in the office and at home. We’re onsite, front of house, and always offering a helping hand.
This role is a Workplace Coordinator role with a specific focus on security, building, and reception safety. while still contributing to the broader Workplace coordinators tasks across our Australian offices. Coordination of these duties are shared within the Workplace team, and a high level of teamwork is required to action these duties together.
Day to day of the job
Coordination Duties
- Support the Workplace Manager of our national sites across Australia through the resolution of day-to-day operational issues raised by internal stakeholders and suppliers.
- Monitor and action Workplace tickets that relate to office coordination.
- Be available to assist on reception. Manage incoming / outgoing calls, emails, Slacks, and in-person enquiries.
- Assist the Sustainability, People, and Tech teams to implement sustainable measures in and around the office.
- Process invoices and keep to team approved budget.
- Coordination of reactive, scheduled, and preventative maintenance for all assets and building facilities across Australia.
- Manage all building and equipment maintenance requests across all managed sites and monitor all works orders until complete.
- Maintain asset register for all company fixed assets (furniture and fittings) and associated annual reporting and write offs.
- Assist with workplace events – room set ups/pack downs, moving furniture, visual displays, deliveries, loading dock access, facilitating additional cleaning or any building facilities request.
- Communicate Workplace initiatives and updates across the business via Slack, intranet, and email where required.
- Assist in maintaining the team intranet pages – providing updates and information to internal staff.
Safety & Security duties
- Be able and willing to stay up to date with training on best practice security standards for the office (REA to pay and facilitate).
- Do site perimeter checks daily.
- Sit and be around reception where needed for support or emergency response.
- Assist in monitoring security daily.
- Act as a guard or support at reception or for the building where needed.
- Assist the WHS Committee group to implement workplace safety programs and information in and around the office.
- Act as both an REA First Aider and Warden (training provided).
- Management of on-site trade contractors and suppliers, including site induction to ensure OHS compliance and facilitate all site and building access.
- Perform weekly workplace inspections across all floors in our Melbourne head office, focused on WHS, workplace hazards, the working environment and cleaning services.
- Perform quarterly workplace inspections in offices outside of Melbourne.
- Coordination of emergency management and training (Fire Services, EVAC systems, emergency wardens) on a national level.
Who we’re looking for
- A people person who loves connecting and having a laugh with staff!
- A quick learner and multi-tasker.
- Strong written and communication skills.
- Work productively in a fast paced and agile environment.
- Any experience in office management, Workplace, or Facilities management is beneficial.
- Any experience safety, concierge, or security is desirable.
- Someone looking for a career in Workplace.
- Someone who looks at tricky situations through a solutions-focused lens.
- Ability to lift light weight furniture and parcels in a safe way.
- Superior organisation skills.
- A proactive and approachable demeanour – a positive outlook is everything!
- Someone who is tech-savvy and keen to keep learning.
- A team player – you take a proactive approach to supporting your team and enjoy work collaboratively.
The REA experience
The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.
Some of our Perks & Benefits include:
- Flexible leave options including, birthday leave and purchase additional leave
- Flexible parental leave offering for primary and secondary carers
- Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
- Hackdays so you can bring your big ideas to life
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
Join our Talent Neighbourhood
Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!
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