- 0.8 FTE to Full time (1 FTE), ongoing role
- Queen Victoria Women’s Centre location with multiple public transport options available
- $87,000 - $98,100 + salary packaging + super + 5 weeks annual leave
The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.
About the team
The Centre Against Sexual Assault (CASA) House is a department of the Social Model of Health Division at the Royal Women’s Hospital, which focuses on the overall aim of reducing health inequalities and addressing systemic inadequacies that affect health access and outcomes.
Located in the heart of Melbourne, CASA House works with people of all genders and provides 24-hour services to victim survivors of sexual assault, including immediate crisis care, counselling, support and advocacy, after hour’s crisis response, support groups, and support for non-offending family members and friends. CASA House also provides secondary consultation, education and training as well as research and advocacy into public policy.
The CASA House team values inclusivity, diversity and intersectionality. You will find a workplace that is collaborative, progressive and passionate about learning and working together to ensure you find the exceptional in your everyday.
About the role
The CASA House Office Manager provides professional and caring service to all visitors to CASA House. The role provides administrative support to the CASA House Manager and CASA House staff and attends to the effective day to day functioning of the service, including reception and support the administration of CASA House finances, supplies and training delivery. A regular day sees you:
- Provide welcoming reception support to service-users attending counselling appointments
- Respond to telephone and email enquiries
- Liaise with CASA House staff, Women’s Hospital staff and external contacts
- Use CASA House electronic practice management and data-reporting systems
About you
CASA House is looking for a efficient, organised and welcoming office manager who uses their initiative and problem solving skills and draws on their experience supporting their hard working team.
You’ll bring with you:
- Demonstrated experience working as an office manager or senior administration officer in a busy team environment
- Strong oral and written communication skills
- Experience in a busy front-line reception role (preferably in health or community services)
- Time-management skills, ability to meet deadlines, attention to detail and accuracy in all activities
- Ability to build productive working relationships with internal and external stakeholders and represent the Women’s
- Sensitivity to the needs of service users in crisis and have experienced trauma
- Relevant experience in health, government or community agencies
- Well-developed computer literacy including use of a PC, mouse, keyboard, standard Microsoft office software and ability to use the hospital electronic medical record and other electronic databases
- Experience with organising meetings and events for management, including minute-taking
Our benefits
At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:
- Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite eateries, retail stores and other services
- Mentoring, learning and career development opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
Inclusion and belonging
The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.
Join us!
If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.
Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.
For a confidential discussion, please contact Patsy McKay on (03) 8345 3600 or [email protected].
Application closing date: 6 August 2026
