We love our customers and you will too! You will be the face of our amazing new inspirational retail destination located in Picton NSW. The role requires exceptional communication skills and the ability to work in a fast-paced environment, while handling transactions with precision and efficiency. Your experience with POS systems will be crucial in ensuring smooth and accurate payment processing. The Celebration Society is the home of The Christmas Cart and Gifts and Keepsakes offering a range of decor, gifts and everything you need for seasonal celebrations and special occasions.
Most importantly, this person must support of the organisation’s values and mission.
Our Values;
- Be humble, think we not me.
- Be the best you can be. Be ready to adapt, be committed and go above and beyond.
- Put people first, everybody matters.
- Embrace joy. Find pleasure in all that you do, lift people up and make someone’s day.
- Do the right thing. Be fair, be honest and act with integrity.
Our Mission;
We are driven to inspire and capture meaningful and memorable special occasions and seasonal celebrations. We believe intentional and thoughtful acts of celebration create connections, deepen relationships, honour traditions, share cultures and provide creative expression.
Your key responsibilities will be;
- Greet customers warmly and assist them with their inquiries and purchases.
- Be knowledgable about our products and provide accurate information and suggestions to our customers to meet their needs.
- Serving in a friendly, professional and caring way.
- Closely monitor store sales target
- Acknowledge outstanding results and identify any areas of missed opportunity.
- Collaborate with buyers to select and stock a unique and diverse range of decoration for any occasion (Christmas, Wedding, Easters, etc).
- End of day Sales Reporting.
- Operate EFTPOS terminals and handle cash transactions with accuracy.
- Maintain a clean, organized, and visually appealing store environment.
- Handle returns, exchanges, and other customer service-related issues.
- Assist with inventory management and restocking as needed.
- Collaborate with team members to achieve sales targets and deliver an excellent customer experience.
The ideal candidate will have;
- Proven experience in retail management, with a focus on homewares and gifting.
- Experience with supervising a small team.
- A passionate attitude that inspires team to exceed goals.
- Strong time management, delegation and follow up skills.
- Proven experience working with EFTPOS systems in a retail environment.
- Strong customer service skills with a friendly and approachable demeanour.
- Excellent communication skills and the ability to work well within a team.
- Ability to handle cash and process transactions accurately.
- Basic computer skills and familiarity with retail point-of-sale systems.
- Availability to work flexible hours, including weekends.
Desirable Skills:
- Previous experience in a retail or customer service role.
- Knowledge of inventory management practices.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Flair and creativity for merchandising and displays
- Experience in event planning or coordination is a plus
If your application is successful you will be contacted by a member of our team. Please note that you will receive recruitment emails from Christmas Memories. Christmas Memories and The Christmas Cart are brand partners of The Celebration Society. All recruitment is undertaken by [email protected]
Job Type: Casual
Pay: $32.80 – $45.92 per hour
Benefits:
Ability to commute/relocate:
- Picton NSW 2571: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail: 1 year (Preferred)
Work Authorisation:
Work Location: In person