From small everyday moments to larger-scale changes unique to a business like ours, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation.
Our Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. And you could get involved. Your role, no matter where you are at a CFC, will have a direct contribution to every customer's order. How good is that. At the forefront of driving innovation, you’ll be part of redefining the customer experience in online grocery shopping. The first of their kind in Australia, our CFCs help provide customers with improved availability and freshness, a broader produce range and a seamless digital experience.
In partnership with the Training Manager and the site training team, you will support the delivery of detailed inductions and training plans for all team members to ensure they are empowered through a combination of mandatory and optional task training programs.
This new roles will take a lead in the delivery of training and assessment to our operations team members and our drivers supporting three shift patterns (AM, PM and night shift). It is imperative candidates have the flexibility to work a week of night shift at least once a month and to support the operation on the occasional weekend.
Other ways you can make an impact include:
- Work collaboratively to facilitate training and assessment
- Support shift leaders with their training responsibilities
- Keep accurate training records
- Support with coordination and delivery of all site induction programs and ensure that all new team members are compliant with all aspects of their training
- Continually monitor and provide feedback on our new training materials, accounting for seasonal activities
- Be a champion for safety on site, safety on roads and drive a positive culture for team members
- Be a representative for people and culture on site including team engagement, recognition and reward
We’re looking for a trainer who has a passion for coaching and developing team members, who can deliver important training materials in an engaging way. To be considered for this role:
It is essential you have:
- A certificate IV in workplace training and assessment is essential
- Experience with delivering and assessing training is essential
- A strong background and experience ideally in Supply Chain, Retail and / or Driver training (C or MR class)
- Demonstrated experience in delivering training and assessing to a broad audience with different learning abilities
- The flexibility to work nights and weekends as required
Have a high level of time management, collaboration and organisational skills with a focus on planning, ensuring key deadlines are met- Strong communication and stakeholder engagement skills, being able to manage expectations of senior management
- Advanced computer and facilitation skills
Shift variety: We offer a variety of shift times including morning and afternoon shifts.-
Onsite perks: We offer free parking, an onsite canteen serving a variety of delicious meals at budget-friendly prices, BBQ areas and more.
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On the floor training: We believe in continuous learning and will provide you comprehensive training to sharpen your skills further.
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More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
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Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
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Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
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