- Best-In-Class Training via Hunter Street Academy at Your Fingertips
- Weekly Payroll | 25% Food & Beverage Discount
- Paid Community Service Leave | Group-Wide Mobility
We have an opportunity for a Casual
Reservations & Events Coordinator to join the team to support all Hunter Street Hospitality venues with guest enquiries.
Join us at Hunter Street Hospitality. Where every kind of experience can be something extraordinary. and where every taste, every occasion and every budget finds a place to gather and bring people together.
Hunter Street Hospitality proudly has over 15 world-class hospitality brands, over 40 venues and over 2000 people with a passion for curating awesome experiences.
For those who secure this role, this will be the ultimate leadership school – soft skills you can’t learn in the classroom and genuine career momentum.
What You’ll Be Responsible For
Reporting to the Head of Reservations and based at our Head Office in The Rocks, you will:
- Manage end-to-end restaurant bookings across high-volume brands
- Deliver confident, warm, and polished guest communication via phone and email
- Build and maintain detailed guest profiles within SevenRooms
- Coordinate group bookings and prepare event orders in partnership with venue teams
- Identify upselling opportunities and promote programming and special events
- Partner closely with Operations to ensure a seamless pre-arrival journey
What We’re Looking For
We are seeking someone who:
- Has previous experience in a reservations role within restaurants, events or hotels
- Is highly confident and articulate on the phone, with exceptional verbal communication skills
- Understands that every guest interaction contributes to brand reputation
- Has meticulous attention to detail and strong administrative discipline
- Thrives in a fast-paced environment with multiple brands and priorities
- Has experience with booking systems (Seven Rooms highly regarded)
What We Offer
- Grow Your Way- Access training, mentoring and real opportunities to move across venues, brands and roles as your interests evolve.
- Flexible Work That Fits Your Life- Whether you're a TAFE student, university student or looking for your first hospitality role, we offer flexibility to help balance work and life.
- Be Part of Something Bigger- Join a community of passionate people who care deeply about hospitality, support each other and create memorable experiences every day.
- Employee Assistance Program and F&B discounts
- Flexibility across a rotating roster with shifts available between 9am–9pm, seven days per week
