Hamilton Island is seeking a highly organised and customer-focused Staff Accommodation Coordinator to join our Staff Accommodation team. In this diverse role, you’ll provide administrative support, coordinate resident services, conduct property inspections, and help ensure our staff accommodation facilities are maintained to a high standard for the thousands of team members who call Hamilton Island home.
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Coordinate accommodation services supporting Hamilton Island employees
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Live island-side with no commute and tropical reef lifestyle
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Enjoy staff perks including gym access and dining discounts
As Staff Accommodation Coordinator, you'll be the first point of contact for residents, managers, and contractors, assisting with accommodation enquiries, maintenance coordination, check-ins and check-outs, inspections, and administration. You'll play a key role in maintaining accommodation standards while delivering exceptional customer service.
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Provide first-point support for Staff Accommodation residents
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Coordinate maintenance requests and monitor work order completion
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Conduct resident check-ins, check-outs, and key management
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Assist with accommodation allocation administration
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Process commuter ticket sales, cash handling, and daily reconciliations
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Conduct room inspections and prepare condition reports
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Investigate damages and coordinate cost recovery where required
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Complete routine building, grounds, and hygiene inspections
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Report safety hazards and coordinate repairs through to completion
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Maintain resident records, databases, and accommodation documentation
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Liaise with Maintenance, Security, Logistics, and external contractors
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Support the Staff Accommodation team with general administration duties
You are organised, professional, and enjoy helping people. You have excellent communication skills, can manage competing priorities, and thrive in a role that combines administration, customer service, and operational coordination.
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
