National Account Manager – Fleet
Permanent | Full time | Sydney
Due to an internal promotion, we’re looking for a National Account Manager – Fleet to join our Motor Vehicles team. Reporting to the Head of Customer Accounts – Motor Vehicles, this role is responsible for managing and growing our Fleet vendor portfolio, ensuring strong relationships, consistent performance and long-term retention.
Success in this role means taking full ownership of Fleet relationships end-to-end and turning them into long-term, high-trust partnerships that consistently deliver strong volume, clearance and revenue outcomes. You’ll stay close to your customers, proactively manage risks and performance, and work seamlessly across Sales, Operations and Digital to deliver results on the ground. You take accountability for portfolio performance, use data and insight to drive improvements, and identify opportunities to grow value and scale outcomes across your accounts—while remaining practical, collaborative and focused on doing the right thing by both customers and the business.
IN THIS ROLE, YOU WILL:
- Own and execute Fleet customer strategies aligned to the broader Motor Vehicles customer framework
- Manage vendor performance against agreed KPIs including volume, clearance, revenue and Days in Network (DIN)
- Build strong, trusted relationships with Fleet partners at multiple levels
- Act as the key escalation point for vendor performance or service issues
- Partner with Sales, Operations, Stock and Digital teams to deliver integrated customer outcomes
- Provide clear performance insights and recommendations to vendors to optimise asset returns
- Identify opportunities to grow value through improved channel mix, pricing and service solutions
- Drive consistent, scalable and efficient vendor management practices across Fleet accounts
ABOUT YOU
To succeed in this role, you’ll be commercially focused, relationship-driven and comfortable operating across multiple stakeholders and priorities.
You’ll bring:
- A proven drive to win and consistently deliver strong results
- A commitment to contributing to a high-performing, outcomes-focused team environment
- Proven ability to build and maintain long-term, trusted customer relationships
- Strong commercial acumen and understanding of performance drivers (volume, clearance, revenue)
- Ability to manage competing priorities and deliver outcomes in a fast-paced environment
- Strong problem-solving skills and sound commercial judgement
- Experience working in evolving or transformation-led environments
- Knowledge of the motor vehicle industry and remarketing is highly regarded
WHY JOIN US
Play a key role in managing and growing a critical Fleet customers portfolio, working directly with senior stakeholders and national customers. You’ll be part of a team that values accountability, performance and practical outcomes.
On top of that, you’ll have access to great benefits:
- Up to five extra days of leave each year + annual bonus opportunity
- Recognition programs and cash rewards
- Study support and clear career pathways
- Paid parental leave (primary and secondary carers)
- Referral bonuses for bringing great people into the business
- Employee Assistance Program for you and your family
ABOUT PICKLES
Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.
We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.
Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months’ probation.
Applying for a hybrid role?
Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it’s required. The candidate is responsible for all other elements of their hybrid working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.
Visit our website at www.pickles.com.au to find out more!
