Darkstar Coffee is looking for an experienced and enthusiastic Café Manager to lead our specialty coffee café in Osborne Park.
We are looking for someone who is passionate about specialty coffee, enjoys developing a team, and takes pride in creating exceptional customer experiences. This is a hands-on leadership position with genuine opportunities to grow your coffee knowledge and become more involved in other areas of the Darkstar Coffee business.
About the Role
As our Café Manager, you will oversee the day-to-day operations of the café and help maintain a positive, professional, and welcoming environment for both customers and staff.
You will work closely with our management, roasting, training, and technical teams to ensure the café operates efficiently while consistently maintaining high standards of coffee, service, cleanliness, and presentation.
This is not simply an administrative management position. You will be actively involved on the café floor, leading by example, supporting the team during service, and helping create an engaging specialty coffee experience for our customers.
Key Responsibilities
Your responsibilities will include:
- Overseeing the daily operations of the café.
- Leading, motivating, and supporting the front-of-house team.
- Managing staff rosters and ensuring appropriate coverage for each shift.
- Training, onboarding, and developing new and existing team members.
- Maintaining high standards of espresso preparation, milk texturing, filter coffee, and customer service.
- Monitoring coffee quality and ensuring recipes are followed consistently.
- Dialling in espresso and helping the team understand extraction, flavour, and recipe adjustments.
- Ordering and managing café stock, food, packaging, supplies, and inventory.
- Monitoring wastage, stock levels, and operational costs.
- Ensuring the café is clean, organised, and presented to a consistently high standard.
- Maintaining food safety, workplace health and safety, and cleaning procedures.
- Handling customer feedback professionally and resolving issues when required.
- Working with the management team to improve café systems, workflows, sales, and overall performance.
- Helping create a positive workplace culture where staff feel supported and motivated.
Specialty Coffee Development
Darkstar Coffee is a working specialty coffee roastery, giving the applicant the opportunity to expand their knowledge beyond normal café management.
Depending on your interests and experience, you may have the opportunity to participate in:
- Regular coffee cupping and quality-control sessions.
- Tasting and providing feedback on new coffees.
- Working with rotating single-origin espresso offerings.
- Developing and serving batch brew, pour-over, and other filter coffee options.
- Brewing coffee using equipment such as the Marco SP9.
- Learning more about green coffee, processing methods, roasting, and flavour development.
- Espresso recipe development and coffee dial-in procedures.
- Internal barista training and coffee education.
- Customer coffee tastings, workshops, and special events.
- Supporting home coffee machine demonstrations and customer education.
- Assisting with the development of café menus, seasonal drinks, and coffee experiences.
- Growing into broader roles involving training, operations, wholesale support, events, or coffee quality.
We want to find someone who is excited to learn, contribute ideas, and build a long-term career within the specialty coffee industry.
About You
The ideal candidate will:
- Have previous experience managing or supervising a busy café.
- Have a strong understanding of specialty coffee and espresso preparation.
- Be confident dialling in espresso and maintaining coffee quality throughout the day.
- Have experience leading, training, and motivating a team.
- Be organised, reliable, and comfortable managing multiple responsibilities.
- Have strong communication and customer-service skills.
- Be willing to work hands-on alongside the team.
- Take pride in cleanliness, presentation, consistency, and attention to detail.
- Be comfortable managing rosters, stock, ordering, and daily café procedures.
- Be interested in cupping, filter coffee, single origins, and continuing coffee education.
- Be proactive and able to identify opportunities to improve café operations.
Requirements
- Availability to work a Tuesday to Saturday roster.
- Full Australian working rights.
- A minimum of two years’ café management or senior supervisory experience is preferred.
- Specialty coffee experience is highly desirable.
- Current Food Safety Supervisor certification, or willingness to obtain it.
What We Offer
- A leadership role within an established Perth specialty coffee roastery.
- A consistent Tuesday to Saturday roster.
- Opportunities for professional development and career progression.
- Access to cupping sessions, training, and coffee education.
- Exposure to espresso, rotating single origins, pour-over, batch brew, and SP9 brewing.
- The opportunity to work closely with experienced coffee roasters, trainers, and technicians.
- A supportive team environment where ideas and initiative are encouraged.
- Opportunities to become involved in coffee events, demonstrations, training, and other areas of the business.
Job Type: Full-time
Pay: $75,000.00 – $95,000.00 per year
Application Question(s):
- How many years of barista experience do you have?
- Are you available to work on weekends?
Experience:
- cafe management: 2 years (Preferred)
Work Authorisation:
Work Location: In person
