Australia's largest public museum organisation is seeking a Tourism & Events Support Officer at Museums Victoria.
ABOUT MUSEUMS VICTORIA:
Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV)-where every day is a new opportunity to create unforgettable experiences. As one of the southern hemisphere's largest and most iconic museum organisations, we're not just about exhibits; we're about engaging, immersive moments that spark curiosity, creativity, and connection.
Home to the awe-inspiring Melbourne Museum, the culturally rich Immigration Museum, the mind-expanding Scienceworks, and the World Heritage-listed Royal Exhibition Building, MV is a place where events transform spaces and stories into something truly unmissable. Join a passionate team that brings ideas to life and makes discovery part of everyday experience.
ABOUT THE POSITION:
The Tourism & Events Support Officer provides project coordination and administrative support to the Tourism, Premium Visitation & Special Events department, enabling the effective planning and delivery of ticketed events, tours and premium experiences that drive visitation and revenue across our venues. The role ensures the smooth administrative and operational coordination of tourism products and special events from inception to delivery - supporting project planning and tracking, stakeholder liaison, operational logistics and reporting, and working across internal teams and external partners to keep projects on time, on budget and on brief.
Some of the key duties include:
- Project administration: day-to-day support across projects, including organising and minuting meetings, tracking tasks and approvals, preparing pricing proposals and briefs, and project-related financial administration.
- Stakeholder coordination: liaising with internal and external stakeholders so accurate, timely information supports the scheduling, delivery, ticketing setup and marketing of tourism products and events.
- Event operational support: coordinating venue and event service bookings, drafting event plans, timelines and run sheets, and providing occasional on-site coordination.
- Tourism product coordination: operational planning of scheduled and bespoke tourism products, including costing, itinerary and run sheet preparation, script administration and internal supplier arrangements.
- Reporting and documentation: compiling data for departmental reports including weekly ticket sales, monthly tourism operator sales, funding submissions and internal presentations.
The successful applicant will have:
- Demonstrated experience providing administrative and project coordination support for the planning and delivery of events, tours, tourism products or similar projects - ideally within the arts, culture, tourism, events or festivals sectors.
- Demonstrated ability to manage competing priorities, meet deadlines and work independently with minimal supervision, including tracking project tasks, identifying issues proactively and adapting when plans change.
- Well-developed communication and interpersonal skills, with the ability to liaise effectively with a broad range of internal and external stakeholders and build positive working relationships across a complex organisation.
- Strong written communication skills, including drafting clear and professional briefs, reports, run sheets and correspondence, with proficiency in Microsoft Office (particularly Word, Excel and Outlook).
- High level of accuracy and attention to detail in administrative tasks, including document preparation, financial administration, data entry and record keeping.
OTHER INFORMATION
This is an ongoing, full time position. The salary on offer is Grade 3, Value Range 1 - $81,496 per annum, pro rata + 12% Superannuation.
OUR COMMITMENT
Museums Victoria is strongly committed to the safety and wellbeing of all children and young people. We create and maintain a child safe environment and have zero tolerance for child abuse. The successful applicant will be required to undergo a National Police Records Check and a Working with Children Check, and be assessed as suitable.
Museums Victoria is an equal opportunity employer. We welcome and celebrate all communities. Museums Victoria is committed to building a diverse and inclusive workplace where everyone feels they belong. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all ages, gender identities and sexual orientations.
We are committed to an accessible and inclusive recruitment process. If you require adjustments or support to participate, please contact Job at [email protected].
HOW TO APPLY?
To view the position description, visit Careers - Museums Victoria. From our Current Vacancies page, select "All Jobs" and click on the link for this job's listing.
To apply, please click "Apply for this Job" at the bottom of the job listing page.
For more information about this position, please contact Yolanda Finch at [email protected].
Please submit the following two documents with your application:
- Your Resume
- A cover letter addressing the following Key Selection Criteria:
- Demonstrated experience providing administrative and project coordination support for the planning and delivery of events, tours, tourism products or similar projects.
- Demonstrated ability to manage competing priorities, meet deadlines and work independently with minimal supervision.
- Well-developed communication and interpersonal skills, with the ability to liaise effectively with a broad range of internal and external stakeholders.
APPLICATIONS CLOSE: 1 September 2026 (11:59pm)
