Department: Guardianship Establishment
Department/Agency: NSW Trustee and Guardian
Location:
Sydney, NSW, AU, 2000 Newcastle, NSW, AU, 2303 Wollongong, NSW, AU, 2500 Gosford, NSW, AU, 2250 Parramatta, NSW, AU, 2150
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Req ID: 84563
Administration Officer
Expressions of interest are being sought from current NSW Public Sector employees (ongoing and temporary staff) who wish to be considered for this temporary employment opportunity.
1 x Temporary Full-time vacancy from July 2026 until 16 February 2027. 35 hours per week.
Location: This role can be based either in Sydney, Parramatta, Newcastle, Gosford, or Wollongong
Grade Level: Clerk 3/4
Salary: $84,659 to $92,701 per annum, plus superannuation and annual leave loading
About us
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islander people, members of the LGBTQIA+ community and people from culturally diverse backgrounds.
About the team
The Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. It also provides information and support to private and enduring guardians, service providers and the wider community.
The Partnership, Review and Project and Practice teams provide systemic advocacy, stakeholder engagement, community education, and support guardianship practice through policy, guideline and learning resource development. The team is supported by the Assistant Public Guardian, Practice, Advocacy and Strategy.
About the role
Working within the Public Guardian division, this role provides essential administrative support to ensure critical services are delivered to people represented by the Public Guardian. You will support a busy team by delivering high-quality clerical and coordination services in a fast-paced environment.
Key responsibilities include:
Providing high-level administrative and clerical support to internal and external stakeholders
Managing incoming and outgoing correspondence and determining appropriate action
Coordinating diaries, meetings, travel arrangements, and team activities
Preparing and drafting correspondence, briefing materials, and documentation in line with organisational standards
Maintaining accurate records, systems, and databases to ensure information is securely stored and easily accessible
Responding to enquiries from staff, customers, NCAT, and service providers with professionalism and timeliness
Assisting with projects and research to support team priorities
Prioritise competing tasks while maintaining accuracy, discretion, and professionalism
For more information about the position, view the role description.
About you
You are a motivated and organised professional with strong administrative experience and a commitment to delivering excellent customer service. You are confident working both independently and as part of a team, and can effectively manage competing priorities in a high-volume environment.
You will demonstrate:
Experience providing high-level administrative and clerical support
Strong communication skills, with the ability to engage professionally with a range of stakeholders
Excellent organisational skills and the ability to manage competing deadlines
Sound judgement and the ability to interpret and apply policies, procedures, and guidelines
A proactive approach, with strong attention to detail and accountability for your work
A customer-focused mindset, with the ability to respond to sensitive and complex enquiries
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
How to apply
complete the online application
submit a resume (maximum four pages) and a cover letter (maximum two pages) outlining your skills, experience and suitability to the role.
Read: writing your job application for tips with the application process.
Closing date: 10:00am, Wednesday 01 July 2026
For enquiries about the role, contact Lydia Beaven, A/Manager Guardianship Establishment, via
[email protected]
For enquiries about the recruitment process, please contact Janina Fuentes, Talent Advisor on
[email protected]
Please note:
If you need an adjustment in the recruitment process, please contact People and Culture via email at
[email protected]
Offers of employment will be subject to reference checks and relevant clearances.
This opportunity is only open to current NSW Public Sector employees. Contractors are not eligible to apply.
Thank you for your interest in this role. We look forward to receiving your application.
