At Urban Utilities, our purpose is simple yet powerful: Enrich Quality of Life .
With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.
About the Opportunity
We’re looking for an experienced Internal Communications Consultant to join our Brand and Communications team for a 12-month temporary backfill opportunity.
This role sits at the heart of how we connect, inform and engage our people.
You'll partner with leaders across the business to develop communication approaches that support strategic priorities, operational outcomes and organisational change. Whether you're shaping key messages, developing communication plans or creating engaging content, you'll help ensure our people understand what matters and why.
Reporting to the Internal Communications Lead, you'll act as a trusted communications adviser for your portfolio, building strong relationships with stakeholders and helping them communicate with clarity, confidence and impact.
You'll join a collaborative team that values practical advice, thoughtful storytelling and delivering meaningful outcomes for our people.
What You'll Deliver
- Partner with leaders and stakeholders to provide trusted internal communications advice that supports business priorities and organisational outcomes.
- Develop and deliver communication plans and campaigns that support change, engagement and operational effectiveness.
- Create clear, engaging and audience-focused content across a range of internal communication channels.
- Build strong relationships across the organisation to understand communication needs and identify opportunities to improve employee engagement.
- Contribute to communication insights, reporting and continuous improvement of internal communications practices and channels.
About You
- Tertiary qualifications in Communications, Journalism, Marketing, Business, Creative Industries or a related discipline, or equivalent experience.
- Demonstrated experience in internal communications, employee engagement, corporate communications or a related field.
- Exceptional writing, editing and verbal communication skills, with the ability to tailor messages for different audiences.
- Experience developing communication plans and supporting organisational change initiatives.
- Strong stakeholder management and business partnering skills, including the ability to work effectively with senior leaders.
- A collaborative and proactive approach, with the ability to manage competing priorities and deliver high-quality outcomes.
At UU, our strength comes from our people. We value different perspectives, backgrounds, experiences and ways of thinking, and we're committed to creating a workplace where people feel respected, included and supported to do their best work.
We welcome applications from people of all backgrounds, identities and life experiences. You do not need to meet every requirement to apply. If this role interests you and you feel you could contribute, we'd love to hear from you.
For us, it's about finding the right person, not ticking every box.
If you require adjustments at any stage of the recruitment process, please let us know. We're here to support you through the process.
Why Urban Utilities
At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.
At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.
Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ.
We know the chance to thrive and progress comes hand in hand with the support to balance work with life. Here's a sample of the benefits we offer:
- Generous salary packaging options, including novated leases
- Corporate discounts across health insurance, technology and more
- 18 weeks paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
- Flexibility at UU depends on the type of work you do but may include options such as 9-day fortnights and flexible working arrangements
- Urban Utilities is an endorsed employer for all women through WORK180
There's no us without you. Come shape the future with us.
How to Apply
Click Apply to submit your application.
Please note: applicants may be required to undergo pre-employment checks, which may include background screening and other assessments relevant to the role.
