Join Our Team as an Administrative Assistant at Low Cost Housing!
Are you an organized, detail-oriented professional with advanced Excel and database management skills? Do you excel at providing top-notch customer service, even in challenging situations, and thrive in a fast-paced environment? If so, we have the perfect opportunity for you!
About the Role:
As an Administrative Assistant at Low Cost Housing, you will play a critical role in maintaining our customer database, supporting sales efforts, and ensuring the seamless day-to-day operation of our business. This role is perfect for someone who enjoys a mix of data management, customer support, and administrative tasks.
Key Responsibilities:
Database Management:
- Maintain and update customer databases using Excel, ensuring accuracy and completeness.
- Organize financial records, including payments, council dues, insurance, and land taxes, into structured plans.
Customer Support and Sales:
- Assist with customer inquiries and provide timely, accurate information.
- Manage customer concerns and resolve payment-related queries professionally.
- Send monthly payment reminders and follow up on overdue accounts.
Administrative Support:
- Manage executive calendars, schedule appointments, and coordinate meetings.
- Handle incoming phone calls and emails with a customer-focused approach.
- Prepare and review correspondence, reports, and presentations.
- Arrange travel bookings, including flights, accommodations, and transportation.
- Maintain organized physical and electronic records.
- Order and oversee office supplies, ensuring availability and neatness.
- Plan and coordinate office events, meetings, and conferences.
Requirements:
- Advanced skills in MS Office Suite (Excel, Word, PowerPoint, Outlook).
- Proven experience in administrative or customer service roles.
- Strong sales abilities and a customer-first mindset.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to handle difficult customers with patience and professionalism.
- Exceptional organizational and time management skills.
- High attention to detail and accuracy in data management.
- Professional demeanor with a focus on confidentiality and discretion.
Days Required at the office:
- Monday, Tuesday and Friday
If you are ready to take on a dynamic role where you can make a meaningful impact, we want to hear from you! Apply today to become an integral part of our team.
Job Types: Part-time, Casual
Pay: $30.00 per hour
Experience:
- Microsoft Excel: 3 years (Preferred)
- Direct sales: 2 years (Preferred)
- Administration: 1 year (Preferred)
Work Authorisation:
Work Location: In person
