Job Title: Senior Store Manager
Company: Salad Days
Locations: Alexandria, Potts Point & CBD NSW
Reports To: Operations Manager / Owner (or as appropriate)
Position Type: Full‑time & Casual positions available
Job Summary
We’re on the hunt for a dynamic, energetic leader who can run the store like a well‑oiled machine — someone who leads by example, inspires shift supervisors & staff, and brings the fun and energy every day. If you’re aiming for a thriving career in the hospitality industry, this is your chance. As Senior Store Manager at Salad Days, you’ll oversee all operations across your store(s), manage the shift supervisors and team, ensure exceptional service & food quality, and drive growth and profitability.
Key Responsibilities
- Lead, mentor, and manage shift supervisors and all front‑of‑house & back‑of‑house staff; foster a positive, high‑energy culture.
- Oversee the entire store operations: opening, closing, staffing, scheduling, inventory, supply chain, and maintenance.
- Ensure consistency and high standards of food quality, presentation, hygiene, safety, and service across all shifts.
- Liaise with suppliers / vendors to order & manage stock; monitor inventory levels; control wastage; implement cost‑control measures.
- Monitor financial performance: sales targets, profitability, margin controls; manage budgets and labour cost.
- Handle customer relationships: ensure excellent customer satisfaction, respond to feedback / complaints, maintain brand reputation.
- Ensure compliance with all health & safety, food safety, allergen protocols, regulations and internal policies.
- Recruitment, training & development: hire new team members; develop training programs; coach & support staff; conduct performance reviews.
- Work with senior management on initiatives to improve operational efficiency, streamline processes, reduce costs, and optimize scheduling.
- Be the escalated point for issues that shift supervisors can’t resolve; set direction & expectations; ensure accountability.
Requirements
- Minimum 2 years hospitality management experience required.
- Strong leadership, communication, and interpersonal skills; ability to motivate teams and lead by example.
- Strong organisational & planning skills; ability to multitask and set priorities in a fast‑paced environment.
- Deep understanding of food safety, hygiene, allergen protocols, and applicable regulations.
- Customer‑focused mindset, excellent problem solving & conflict resolution skills.
- Reliable, punctual, professional; integrity in handling cash / financial operations.
Perks
- Incentive‑based bonus structure: performance linked to store sales, profitability, customer satisfaction metrics.
- Staff discounts on all Salad Days items.
- Opportunities for career growth & development, working closely with the founder and head of operations.
- Training & development support.
- Flexible working arrangements where possible.
- Being part of a fresh & passionate team. We're an exicting new business that has big growth plans!
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Experience:
- Managing Teams: 2 years (Required)
- Hospitality: 2 years (Preferred)
Language:
Work Authorisation:
Work Location: In person
