This position will see you providing support and assistance to patients and their families on our Rehabilitation ward, caring for patients from different specialties.
Your responsibilities will include:
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Admission and discharge processes to ensure appropriate bed management and utilisation
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Managing incoming and outgoing calls to the ward
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Provide timely and accurate information to queries by patients, visitors and other staff and departments
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Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
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Compilation and management of patient admission papers , clinical notes and Rehabilitation specific paperwork’s
About You
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Excellent communication skills with a strong customer service focus
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Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
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High level time management and organisational skills
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Certificate in Medical terminology highly regarded
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A professional and personable disposition
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Ability to work within a team environment and multitask
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Willingness to learn and the ability to grasp concepts with ease
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Previous experience in a hospital administration position or other medical secretary position desired but not essential
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Previous experience using Patient Information Systems (i.e. Meditech)
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Previous experience using hospital mainframe systems (Desirable)
On the job training will be provided for the successful candidate
Remuneration
On offer is a base hourly rate + superannuation based on qualifications and experience. Exclusive of penalties and allowances.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
Cairns Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
