What’s the role?
Kingscote Branch | Permanent Part-Time
- Part‑time role – 15 hours per week + additional where required.
- Ability to pick up additional hours to cover sick leave and annual leave
- Must be locally based
Looking for a part‑time role that fits around study, other work or life commitments? Just finished Year 12, studying at Uni or TAFE, or have retail experience and want flexible hours? We’d love to hear from you.
As a Customer Service Officer , you’ll be the friendly face customers see when they walk into our Kingscote branch. You don’t need banking experience — if you’re good with people and enjoy helping others, we’ll teach you the rest.
What will you be doing?
You’ll play an important role helping customers with their everyday banking and making sure they feel welcomed and supported.
- Assisting customers with over‑the‑counter banking transactions (cash deposits, withdrawals and general enquiries)
- Creating a positive, friendly experience for everyone who visits the branch
- Helping customers learn how to use online banking and our award‑winning mobile app
- Referring customers to the right specialist when they need help with things like home loans or business banking
- Handling cash accurately and balancing at the end of the day
- Following simple processes to ensure compliance and security
No two days are the same, and every interaction is a chance to make a real difference to someone’s day.
This role is perfect if you’re studying, easing into the workforce, or looking for reliable part‑time hours.
What we’re looking for
- Customer service experience (retail, hospitality or similar is ideal)
- Confidence talking to people and a friendly, approachable attitude
- Basic numeracy skills and comfort handling cash
- Willingness to learn new systems and technology
- Ability to stay calm and professional when things get busy
No banking experience? No problem.
At Westpac, we set you up for success from day one. You’ll receive full training, hands‑on support and ongoing guidance from a welcoming team who want to see you thrive. This is a great opportunity to build transferable skills, gain experience with a leading brand, and grow your confidence in a professional environment.
If you’re looking for a flexible, people‑focused role with guaranteed hours — we’d love to meet you .
Why join us?
We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- A variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities to help your grow your career within the bank
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here .
