Customer Banking Specialist Relief- Rosebud

Commonwealth Bank -
Gippsland VIC

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Job Details

Part-time
21 hours ago

Qualifications

Hospitality
Customer service
Financial services
Communication skills

Full Job Description

Please note t hat rosters are predetermined. Before applying, please ensure you are available to cover the following roster :

Monday 9.30am-4pm
Wednesday 11am-4pm (Hastings Branch)
Thursday 9.30am-4pm

This role requires frequent travel across branches in the a rea , with the expectation that you may work from the following branches based on operational needs:

Monday, Thursday & Friday shift will be relief across the Rodebud, Hastings, Sorento, Mornington and Mount Eliza branches

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us .

See yourself in our team

As a Customer Banking Specialist, you’ll :

Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Support customers with enquiries, maintenance on accounts and process applications for credit products

Complete Financial Health Checks to assess customers’ financial needs and identify any changes

Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

We’re interested in hearing from people who have

Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality

Excellent communication skills & the ability to articulate financial terms in a clear way

The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do

Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions

A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 23/06/2026

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