As an Administration Officer (AO3) in the Property Operations and Support team, you'll play an essential role in ensuring the smooth delivery of services that support Queensland's Housing and Homelessness Services. Based in Brisbane, this permanent, flexible full-time role involves processing rates and water payments, managing departmental systems, and supporting the team with administrative and reporting tasks. Your work will directly contribute to our mission of providing housing solutions to the diverse communities of Queensland.
What you'll do:
Process rates and water payments efficiently and accurately, ensuring council discount deadlines are met.
Liaise with Local Government and Water Service Providers to ensure timely transactions.
Provide high-level administrative support, including preparing briefings, correspondence, and reports.
Administer departmental systems such as RAPS, TRIM, SAP, and others to ensure data accuracy and accessibility.
Collaborate with stakeholders across the department and other agencies to support service delivery outcomes.
Monitor and review work practices, identifying opportunities for system and process improvements.
Promote workplace safety and ensure compliance with health and safety policies.
What skills you'll bring:
Strong analytical and problem-solving skills to support decision-making and improve processes.
High attention to detail and a commitment to producing accurate, high-quality work.
Advanced Excel skills and confidence in using systems like RAPS, TRIM, and SAP.
The ability to effectively manage multiple tasks, meet deadlines, and adapt to changing priorities.
Clear and professional communication skills, with the ability to collaborate with a range of stakeholders.
A proactive and self-motivated approach to work, with a focus on delivering outcomes.
Why this role matters:
Your work in this role directly supports Queenslanders by ensuring the efficient management of property-related transactions and systems. By contributing to the smooth operation of Housing and Homelessness Services, you'll play a key part in delivering housing solutions that improve lives and build stronger communities.
To apply, visit the Smart Jobs and Careers website at www.smartjobs.qld.gov.au and submit:
Your current resume.
Answers to a short questionnaire designed to assess your skills and suitability for the role.
For more information about the recruitment process and what we offer our employees, refer to the Role Description & Applicant Guide.
Take the next step in your career and join a team dedicated to creating housing solutions for Queenslanders.
Applications to remain current for 12 months<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
