IP.Glass is a world‑class provider of enterprise networking, network security, and cyber security services.
We deliver secure‑by‑design, SLA‑backed, rapid‑deployment solutions for medium to large organisations.
Key Responsibilities:
Office, Administration & Resources
- Manage day‑to‑day office operations, facilities, and supplies
- Liaise with building management on maintenance, access, parking, and amenities
- Maintain staging room equipment and consumables
- Organise travel, accommodation, catering, and internal events
Merchandising & Logistics
- Manage company merchandise inventory, procurement, and distribution
- Receive, stage, pack, and coordinate delivery of client hardware
- Track deliveries and follow up with couriers and partners
Inventory & Asset Management
- Maintain accurate records of client and internal hardware
- Manage RMA processes with vendors and clients
- Ensure hardware is logged, stored, issued, and returned per internal processes
Internal Sales & Customer Support
- Provide internal sales and pre‑sales support
- Prepare and manage quotes, purchase orders, and sales documentation
- Coordinate pricing, availability, and lead times with vendors
- Track orders from quote through delivery and invoicing
- Manage sales and service requests via the ticketing system
- Act as the primary point of contact for order‑related customer enquiries
- Ensure clear handover between sales, delivery, logistics, and finance
