- Location: Caloundra, Sunshine Coast, QLD
- Work Type: Full-Time, 100% On-Site (No Remote)
- Starting Salary: $65,000 + Super (With strict 3 and 6-month performance/remuneration reviews to reward excellence)
CRITICAL APPLICATION REQUIREMENTS – READ BEFORE APPLYING:
- Current Location: You must currently live within a realistic daily commuting distance of Caloundra, QLD.
- Visa Status: This role is open to applicants already inside Australia with valid working rights. We are highly open to providing formal pathway support, sponsorship assistance, or PR/citizenship transition backing for a dedicated individual who proves their grit and loyalty.
- The Gatekeeper Step: To be considered, your application cover letter must start with the exact phrase: "I am currently living in [Insert Your Suburb] and my current Australian visa status is [Insert Your Status]." Applications missing this localized confirmation will be automatically deleted.
About Us
We don’t hire for rigid, theoretical tech roles. In the modern business landscape, software alone doesn’t drive success—hands-on execution does. We are looking for a self-directed, energetic operator to learn our entire business from the ground up, master our internal systems, and bridge the gap between our administrative workflows and our physical operations.
The Challenge
This is a multi-faceted, dynamic role. We need someone who is bored by repetition and thrives on understanding how a business actually works in practice, not just on paper. You will be expected to rapidly learn our product range, dive into our warehouse logistics, and interact directly with customers in our onsite outlet store.
Key Responsibilities
- Master the Workflow: Learn our entire operational pipeline—from how a product is ordered and tracked in our inventory system, to how it is handled in the warehouse, to how it is accounted for in administration.
- Bridge Theory & Practice: Ensure our digital systems (monday.com) perfectly match the physical reality in the warehouse and the outlet store. You will find and fix the bottlenecks where administration and logistics clash.
- Product & Retail Fluency: Rapidly absorb our product range to assist clients, answer technical questions, and comfortably manage the customer service experience in our onsite outlet store.
- Self-Directed Execution: You won't have your hand held. You will look at the daily operations, see what needs organizing, rally the team, and get it done.
Who You Are
- A Fast Learner: You have a high cognitive capacity and can absorb product specifications and supply chain workflows in double-quick time.
- Grounded Work Ethic: You aren't afraid to step out of the office, walk into the warehouse, or stand at the retail counter. You want to immerse yourself completely.
- System-Minded: You understand how to use tools like monday.com to enforce accountability and keep data clean.
Why Start at $65k?
We choose not to play the game of overpaying smooth-talking candidates who talk a big game but fail to deliver. We start our remuneration competitively at $65k to attract genuine candidates looking for a long-term home. For an operator who proves their tangible skills, absorbs our product line, and optimizes our workflows, we have strict, structured 3 and 6-month review mechanisms to scale your salary directly with your value.
Pay: $65,000.00 – $95,000.00 per year
Application Question(s):
- We purposely start this role at $65k + Super to filter out short-term job-hoppers, offering clear salary milestones as you prove your capabilities. Why does this structure appeal to you, and how do you plan to prove your value in the first 90 days to trigger your first review?
- Tell us about a time you had to rapidly master a complex product range or a technical inventory/logistics system in a past job. What was your personal method for learning it quickly without interrupting daily business operations?
- An administrative procedure looks perfect on our monday.com board, but the warehouse team tells you it makes their job twice as hard in practice and refuses to do it. How do you resolve this friction between theory and practice?
- You are in the middle of reconciling a critical inventory discrepancy on the computer, a staff member in the warehouse is confused about a dispatch order, and a customer walks into the onsite outlet store needing immediate assistance. How do you prioritize these three tasks in the moment?
- What is your current visa subclass or citizenship status, when does it expire, and why are you specifically motivated to find an employer in regional Queensland who can offer long-term support or sponsorship pathways?
- When setting up a CRM pipeline (like monday.com or Salesforce) to track a customer lifecycle from cold lead to won deal, how do you structure your custom data fields to ensure the sales team actually enters clean data, and what is your specific strategy for preventing duplicate or 'junk' leads from ruining your reporting?
Work Location: In person
