Business acumen. Develop and execute clear, data-driven account strategies aligned to Queensland’s evolving mining landscape, driving revenue growth, market share and profitability. Identify opportunities across equipment, parts, and lifecycle services to maximise customer value and Komatsu return. Analyse market dynamics, competitor activity, and mine ownership changes to inform strategic decisions.
Hunter Mentality. Identify opportunities to establish Komatsu as the partner of choice. Identify and convert new opportunities within existing and emerging underground coal operations. Build and maintain a strong opportunity pipeline, taking ownership of end-to-end deal progression
Leadership. Act as the primary point of accountability for the customer relationship, driving outcomes across both operational and commercial priorities. Lead internal stakeholders to align on customer needs and deliver a consistent, high performing, ‘one face to customer’ approach.
Collaboration. Work cross-functionally with operations, service, parts, engineering, and product teams to deliver integrated, customer-focused solutions. Draw on internal expertise to resolve complex operational challenges and improve customer outcomes.
Agility and adaptability. Respond effectively to changing customer requirements, evolving site conditions, and shifting market dynamics. Operate confidently in complex, fast-paced environments while balancing immediate operational priorities with longer-term strategic objectives.
Application of knowledge. Lead informed discussions on equipment performance, reliability, and lifecycle management to deliver measurable customer and commercial outcomes.
