We’re looking for a confident and capable Duty Manager to take charge of the hotel during the shift and help keep everything running smoothly.
You’ll be responsible for leading the team, delivering great customer service, overseeing day-to-day hotel and food & beverage operations, and making sure the venue is safe, compliant and operating to a high standard.
The role includes supervising staff, handling guest enquiries and complaints, managing cash and operational issues, completing opening/closing procedures, responding to incidents, and ensuring the hotel is presented at its best.
We’re looking for someone with:
- Strong leadership and communication skills
- Excellent customer service and problem-solving abilities
- Sound judgement and the ability to stay calm under pressure
- Hospitality management experience
- RSA knowledge and a strong understanding of compliance
- RCG Certificate and knowledge of gaming machine procedures
- The flexibility to work nights, weekends and public holidays
If you’re someone who can take charge, lead by example and keep things moving when it gets busy, we’d love to hear from you.
Pay: $30.00 – $40.00 per hour
Work Location: In person
