A popular Asian grocery store located at The District Docklands is searching for their next dedicated Retail Manager to lead their day-to-day operations!
SkillQuest Solutions are seeking an experienced and motivated Retail Manager on behalf of our client, a modern Asian supermarket offering an extensive range of authentic groceries, fresh produce, frozen foods, household essentials and specialty products sourced from across Asia. Conveniently located within Melbourne’s vibrant District Docklands precinct, the business serves a diverse customer base of local residents, CBD workers, international visitors and multicultural communities, providing quality products at competitive prices within a fast-paced retail environment.
We are currently seeking a hands-on Retail Manager to oversee the smooth and efficient operation of this busy retail store.
Position – Retail Manager (General)
Location – Docklands, Victoria 3008
Salary - $77,000 - $85,000 plus superannuation per annum
Employment Type - Full-time, Permanent
THE ROLE:
This is an exciting opportunity for a motivated and customer-focused Retail Manager to lead a busy supermarket specialising in authentic Asian groceries and fresh food products. Reporting to senior management, you will be responsible for managing all aspects of store operations, including staff leadership, customer service, merchandising, inventory management and financial performance, while ensuring compliance with company policies and workplace health and safety requirements.
KEY RESPONSIBILITIES INCLUDE:
· Manage the daily operations of the supermarket to ensure efficient, profitable and customer-focused business performance.
· Lead, supervise, coach and develop a team of retail staff to achieve sales, productivity and customer service objectives.
· Monitor sales performance and implement initiatives to achieve revenue targets and key performance indicators.
· Manage inventory levels, stock ordering, supplier deliveries, stock takes and shrinkage control to maximise stock availability and minimise loss.
· Ensure attractive visual merchandising, promotional displays and product presentation across grocery, fresh produce and specialty product departments.
· Respond promptly and professionally to customer enquiries, feedback and complaints to maintain high customer satisfaction.
· Prepare staff rosters, allocate duties and manage labour costs in line with operational requirements.
· Oversee cash handling, banking procedures, end-of-day reconciliations and store reporting.
· Ensure compliance with workplace health and safety legislation, food safety requirements and company operating procedures.
· Assist with recruitment, onboarding, training and performance management of retail team members.
· Analyse operational performance, control expenses and identify opportunities to improve efficiency and profitability.
· Liaise with suppliers to ensure timely replenishment of imported and local products and maintain optimal inventory levels.
WHAT WE ARE LOOKING FOR:
· Relevant qualification, such as a Diploma of Retail Management, Business or a related discipline or higher qualification (or agreed equivalent).
· Minimum of 1 year (preferably more) experience as a Retail Manager, or in a comparable retail management role.
· Strong leadership and people management skills with the ability to coach and develop staff.
· Proven experience achieving sales targets and managing key performance indicators.
· Experience with inventory control, merchandising and retail operations.
· Excellent communication, organizational and customer service skills.
· Strong problem-solving ability and attention to detail.
· Ability to work efficiently in a fast-paced retail environment.
· Flexible to work weekdays, weekend and public holidays, including late nights, as required.
· You must have unrestricted working rights to work full time in Australia to be eligible for consideration.
WHAT IS ON OFFER:
· A competitive salary of $77,000 to $85,000 plus superannuation per annum.
· An opportunity to work within a successful and growing retail business.
· A supportive team environment where your leadership skills are valued.
HOW TO APPLY:
If you meet the above criteria and are ready for your next career move, we welcome your application.
Apply online through this website and attach your most recent resume.
Whilst SkillQuest Solutions appreciates all applications, please note that only shortlisted candidates will be contacted.
Pay: $77,000.00 – $85,000.00 per year
Benefits:
- Employee mentoring program
- Professional development assistance
Application Question(s):
- Please note, you must have full Australian working rights to be eligible for consideration. If you are not an Australian Citizen or Permanent Resident, please state which visa you hold that entitles you to permanent, full-time working rights within Australia.
Education:
Experience:
- Retail management: 1 year (Required)
Work Authorisation:
Work Location: In person
