Administration Officer – Hospital Operations
Full Time | Classification: HS2 - $72,274.80 + super + salary packaging
Location: Thomas Embling Hospital | Fairfield
A culture where people care
A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you’re passionate about supporting people in their mental health recovery, Forensicare is where you need to be. You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers. Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system.
About the Role
We are seeking a highly organised and proactive Administration Officer to join our team at Thomas Embling Hospital.
In this role, you will provide essential administrative support to clinical units, helping ensure the smooth running of hospital operations. Working closely with multidisciplinary teams, you will play a key role in supporting efficient service delivery and timely access to care.
In this role you will:
- Maintain accurate and up-to-date consumer records in line with policy and confidentiality requirements
- Support admissions, transfers, and discharges, including preparation of documentation
- Coordinate appointments, hearings, and clinical schedules
- Provide general administrative support to clinical teams and unit operations
- Manage incoming calls and enquiries, ensuring professional communication and escalation where required
- Assist with reporting, audits, and compliance processes, including data collation
- Coordinate team resources and equipment, liaising with internal support teams
- Contribute to team coordination, workflow management, and continuous improvement initiatives
About You:
- Previous experience in an administrative role, preferably within healthcare, mental health, or similar environments
- Knowledge of medical terminology and clinical documentation processes
- Strong Microsoft Office and data entry skills with high attention to detail
- Excellent communication and interpersonal skills
- Proven organisational and time management abilities in a fast-paced environment
- Ability to work both independently and collaboratively within a multidisciplinary team
- A professional, respectful approach when dealing with consumers, families, and stakeholders Experience supporting reporting or audit processes is highly regarded
To access a detailed position description, please click here
- Please Note - Applications will be reviewed and interviewed as they are received. Advertising may close earlier than indicated.
Benefits
- Salary packaging up to $9,010 + $2,650 meal allowance per year
- Mental health & wellbeing programs
- Professional development opportunities
- Employee Assistance Program for confidential support
- Fitness Passport – discounted access to gyms, pools & fitness centres
- Comprehensive orientation
Eligibility
- Influenza and Immunisation Evidence
- This position is subject to a Police Check
Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.
