Home to the award-winning Long Pavilion and Pebble Beach restaurants, qualia is Hamilton Island's world-class luxury resort, delivering intuitive service and unforgettable dining experiences in one of Australia's most prestigious destinations. Working across our Chef Hat-awarded restaurants, you'll play a key leadership role in delivering exceptional guest experiences while leading and developing a high-performing front-of-house team.
We're looking for an experienced hospitality leader to join qualia as an Assistant Restaurant Manager. This is an outstanding opportunity for someone with a passion for luxury hospitality, refined service and team leadership who is ready to further their management career within one of Australia's leading luxury resorts.
Lead within Hamilton Island's flagship luxury resort
Work across Chef Hat-awarded dining venues renowned for exceptional service
Develop and mentor a passionate, high-performing hospitality team
Career growth and development opportunities within the company
Live and work in the stunning Whitsundays
As the Assistant Restaurant Manager, you'll work closely with the Restaurant Manager to oversee the daily operation of qualia's food and beverage outlets, ensuring every guest receives the intuitive, personalised service the resort is renowned for. You'll lead from the floor, coach and develop your team, and uphold the exceptional standards expected within a luxury, Chef Hat-awarded dining environment.
Lead, coach and inspire the Food & Beverage team to consistently deliver luxury service standards
Support the Restaurant Manager with the day-to-day operation of the venue
Deliver exceptional guest experiences through personalised and intuitive service
Lead service on the floor while maintaining the highest standards of professionalism
Assist with team training, performance management and ongoing development
Support rostering, labour management and daily operational planning
Monitor stock control, ordering and cost management
Ensure compliance with food safety, RSA, WHS and company policies
Maintain exceptional presentation standards across the restaurant
Assist with VIP experiences, special events and guest requests
Foster a positive, collaborative and high-performing team culture
You're an experienced hospitality leader with a passion for luxury dining and exceptional guest experiences. You thrive in a fast-paced environment, lead confidently from the floor and enjoy developing others to achieve the highest standards of service.
Previous leadership experience in a premium, luxury or Chef Hat-awarded restaurant
Strong knowledge of fine dining service, food and wine
Demonstrated ability to lead, coach and develop high-performing teams
Excellent communication, leadership and problem-solving skills
Ability to remain calm and organised in a fast-paced environment
High attention to detail and commitment to luxury service standards
Current Queensland or Nationally Recognised Responsible Service of Alcohol (RSA) Certificate (Essential)
Current Driver's Licence (Essential)
Current First Aid and CPR Certificate (Essential)
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember.
