The Apprenticeship Support Program, delivered by the Victorian Government’s Department of Jobs, Skills, Industry and Regions, aims to deliver high-quality assistance to Apprentices, to support positive outcomes throughout the apprenticeship journey.
As the Apprenticeship Support Officer (ASO) you will play a pivotal role in providing timely, relevant, and comprehensive guidance on a variety of issues, including wages, training contracts, workplace safety, bullying/discrimination, and general wellbeing. You will provide direct support and facilitate access to specialised support services where required.
You will work closely with a diverse range of stakeholders, including apprentices, employers, apprenticeship network providers, and training organisations ensuring collaborative and effective support throughout the apprenticeship journey.
Apprenticeship Support Officers are required to travel to training providers and workplaces to conduct support sessions. Pool cars are available for travel.
ABOUT YOU
Qualifications required for the role
You will have a relevant tertiary qualification and related industry experience, or an equivalent combination of relevant experience, education and training
You are a highly motivated individual with
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Sound knowledge of, and experience working within, the apprenticeship field
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Sound knowledge and familiarity of the Victorian Vocational Education and Training sector including the role of RTOs and Australian Apprenticeship Support Networks
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Demonstrated skills in counselling or youth development, including those from disadvantaged groups
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Well-developed customer service and interpersonal skills, with the ability to work autonomously and to use own initiative
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Excellent time management and organisational skills with the ability to self-manage caseloads
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Demonstrated clear and concise written communication skills to produce a variety of complex reports on sensitive issues
Note- The role requires travel across Southeast suburbs with Chisholm Campus base locations as Dandenong and Cranbourne.
ABOUT US
Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.
We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.
At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.
Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.
WHAT WE OFFER
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An Inclusive work culture – Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education
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Professional Development – continue to grow your career
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Networking Opportunities with Industrial Partners
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State of the art facilities on our campuses
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Free on-site parking as well as locations close to public transport
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Free Employee Assistance Program – get the support you want. It’s confidential.
If this is the job for you, please apply online now. We look forward to receiving your application!
Important information about your application
Your application should include:
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a cover letter
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your resume
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contact details of three (3) referees.
Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:
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Verified copies of qualifications and transcripts as listed in your resume
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Current valid Employee Working with Children Check
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Verified copy of unrestricted rights to work in Australia
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Verified National Police Check
If you have any questions regarding the position or require further information, please contact Karen Bond, Team Leader- Apprenticeship Support at [email protected]
Applications for this position close 9am Friday 24 July 2026.
We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our Belonging & Inclusion Lead by emailing [email protected].
Chisholm reserves the right to withdraw an advertised position at any stage.
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