Job no: 945227
Work type: Permanent / Full time
Location: Carindale
Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond.
- Exciting permanent, full-time role leading our Profit Protection team in Queensland
- Great opportunity to make an impact on our stores and teams
- Mix of working from our Regional Support Office based in Carindale, our stores & work-from-home
Myer Group is looking for a Regional Profit Protection Manager (QLD) who will provide leadership to the field-based Profit Protection team. You will be responsible for driving engagement in stores with Profit Protection strategic initiatives and compliance with the shrinkage management program, and to deliver a commercial outcome by minimising stock loss and other profit loss metrics.
About the role:
- Provide leadership to Profit Protection operatives including uniform loss prevention officers and covert operatives
- Manage the contract partner security services deployed across the region
- Delivery of Profit Protection and shrinkage management training initiatives to Profit Protection operatives and Myer store teams
- Execution of store-based shrinkage management tours designed to drive compliance to the shrinkage management program and educate store team members on shrinkage controls
- Lead investigations into theft, fraud and organised retail crime (ORC), partnering with store leadership and law enforcement agencies where required to achieve successful outcomes
- Analyse shrinkage and known/unknown loss data across the region to identify trends and root causes, and develop targeted intervention plans
- Review and validate stocktake cycle count inventory discrepancies, working closely with supply chain and merchandise teams to resolve root causes and improve inventory accuracy
- Partner with regional and national Profit Protection leadership to roll out strategic initiatives and continuously improve the shrinkage management program
- Manage the regional Profit Protection budget, ensuring cost-effective and well-targeted deployment of security resources and technology
- Partner with the General Manager Stores QLD to build strong, trusted relationships with store leadership teams and other regional support functions to embed a positive Profit Protection culture and drive shared ownership of loss reduction across the region
About you:
- 5+ years’ experience in a regional Profit Protection or Loss Prevention leadership role, with a proven track record of success
- Strong stakeholder management skills with the ability to influence and partner effectively across all levels of the business
- Excellent communication, coaching, and leadership capabilities
- Demonstrated experience managing organised retail crime and loss prevention strategies
- Sound understanding of financial reporting and business performance metrics
- Experience managing contract security providers and associated service delivery
- Strong knowledge of relevant state legislation relating to loss prevention, including CCTV, privacy, and apprehension procedures
- Proficiency in Microsoft Office, particularly Word and Excel. Experience working with law enforcement agencies and building effective partnerships
- A collaborative approach with the ability to develop and maintain strong internal and external relationship
Benefits to you:
We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.
Our team members enjoy a range of benefits including:
- Team member discounts: Generous discounts in-store and online
- Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.
- Flexible working: Lifestyle leave, flexible work hours and hybrid working is available for Store Support Office roles
- Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.
With more than 125 years of retail heritage, it’s an exciting time to join.
Your future starts here — help shape what’s next at Myer Group.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: 22 Jul 2026 AUS Eastern Standard Time
