The Role
This is a leadership role. Are you an organised person who wants a leadership opportunity and understands breakdown and scheduled maintenance best practice?
If working two days per week at a desk and three days a week on the job (to keep connected with the team and your skills sharp) are of interest to you, and you want to return home to your family or enjoy work/life balance most days, apply now.
At FTEC Electrical we encourage structured days as much as possible, so you don’t feel burnt out and can enjoy life in tropical North Queensland.
On a weekly/daily basis, your responsibilities will include:
Working with team members and clients to respond to calls
Create Annual/Monthly/Weekly plans (with ability to adapt to daily interruptions for emergency situations as required)
Timely follow-ups on all enquiries and scheduling in resources
Develop goals for team members to achieve
Providing admin with information to creating jobs and quotes using SimPro
Maintaining up-to-date service records
Liaising with technicians, wholesalers, and clients in a professional manner
Following up on purchase orders and materials ordering
Demonstrating commercial nous and smarts around financial profit within jobs undertaken and allocated
Issuing test reports back to clients
Maintaining accurate job descriptions and notes in SimPro are entered by technicians
Ensuring completion, receipt, and dispatch of all necessary paperwork/documentation
Undertaking any additional tasks as requested
While not mandatory, the following attributes would be highly regarded:
SimPro knowledge.
Proficiency in Microsoft 365 Office (Basic level Excel and Word desirable)
Experience in the Industrial Electrical Maintenance and sub-contracting
Background in Scheduling
Ability to build a team and support team members
Must have relevant Trade Qualifications and Tickets
LVRCPR Certificate
QLD Electrical License
Current Driver’s License
White Card
FTEC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. You will need to be either an Australian Citizen, a Permanent Resident, a New Zealand citizen, hold a valid visa with permission to work or have working rights.
If you would like to talk to us about your suitability, please contact Julia on 0461 436 375 . No Recruitment Agency submissions will be accepted at this stage. [*Electrical Contractors License 75587]
Job Title
Service Co-Ordinator / Supervisor
Location
FTEC Electrical
Garbutt, Northern QLD
Industry
Electricians (Trades & Services)
Hours
Full Time
Minimum Requirements
LVRCPR Certificate
QLD Electrical License
Current Driver’s License
White Card
About FTEC
FTEC Electrical is a Townsville based Electrical Contracting, Instrumentation and Systems Integration specialist servicing customers across Central, Western, North and Far North Queensland.
We pride ourselves on our experience in the industrial manufacturing, mining, hazardous areas, and power generation industries.
FTEC Electrical offers career opportunities for people who share our drive, passion, and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.
