Summary:
As an Order Taker at Good Morning Coffee Traders, you will play a vital role in delivering exceptional customer service in the hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to engage with customers, take orders, and ensure a pleasant dining experience. Your contributions will directly impact customer satisfaction and the overall success of our café.
Responsibilities:
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Greet customers warmly and take their orders accurately.
- Provide information about menu items and daily specials.
- Process payments and handle cash transactions efficiently.
- Ensure the cleanliness and organisation of the service area.
- Assist in restocking supplies and maintaining inventory levels.
- Collaborate with kitchen staff to ensure timely order delivery.
- Address customer inquiries and resolve any issues promptly.
Qualifications:
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No formal education required; however, a passion for customer service is essential.
- Previous experience in a customer-facing role is advantageous but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic numeracy skills for handling cash and processing payments.
- A friendly and approachable demeanour.
Please visit our company website for more information