About Us
We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About the role
The role undertakes regular stakeholder engagement activities, manages communications and notifications relating to changes across LRS, and delivers discrete project initiatives that improve how information is planned, governed and shared.
The position also works closely with subject matter experts and business areas across Land Services Victoria (LSV) and the broader Department of Transport and Planning to ensure digital content on LRS websites is accurate, consistent, customer-focused and aligned to departmental standards.
What we’re looking for (Selection Criteria)
You’re someone who:
- Lead stakeholder engagement and communications planning by developing and maintaining fit‑for‑purpose communications and stakeholder engagement plans that support LRS initiatives, operational changes and customer impacts.
- Deliver stakeholder engagement activities using a range of formal and informal communication channels and approaches including workshops, briefings, consultations, industry updates and feedback mechanisms, ensuring stakeholder needs, risks and expectations are appropriately identified and managed.
- Manage communications and change notifications relating to business, operational, policy and system changes, ensuring messaging is accurate, timely, consistent and tailored to different audiences.
- Coordinate digital content review and governance by working with business areas and digital teams to plan, review and update LRS website content, ensuring information is current and clear, meets the Victorian Government standards for accessible content, and is approved through agreed processes.
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Qualifications and experience
You’ll bring:
- A tertiary qualification in Project Management/Commerce/Business Administration and/or experience in the field. (desirable)
- Demonstrated experience leading stakeholder engagement and communications planning for complex initiatives, operational changes, or customer‑impacting projects.
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
Applications close at 11.59pm on Thursday, 17 September 2026.
Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Stephen Yang, Manager Customer and Stakeholder Engagement, at [email protected].
Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us.
