Are you an organised, people-focused administrator who enjoys supporting others to succeed? We’re looking for a Course Administrator to join our Employment Services team and help ensure participants feel supported and programs run smoothly.
Position Details:
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Location: Darwin
- Employment Type: Permanent Full-time
- Remuneration: $65K to $75K + 12% super + salary packaging + 5 weeks annual leave
- Reports To: Employment Services Program Management
- Hours: Normal business hours, with occasional additional hours as required to meet business needs, including some out-of-hours flexibility when necessary
- Travel: Travel to regional locations where Saltbush operates may be required and will be planned in advance with mutual agreement
About Saltbush Social Enterprises: Saltbush Social Enterprises is a not-for-profit organisation committed to creating opportunities and empowering individuals in the Northern Territory. We deliver a range of services, including employment, training and community development programs, aimed at fostering economic participation and social inclusion. Our mission is to support individuals, particularly from Indigenous communities, in achieving their full potential through culturally appropriate and community-driven initiatives.
Primary Purpose of Position: This role supports the Employment Services team by ensuring participants are well supported throughout their program journey. The position focuses on maintaining accurate attendance records, following up with participants and assisting with enrolments and program documentation.
It also involves preparing course materials for participants and working closely with mentors and trainers to coordinate daily and weekly course activities. Strong organisational skills, attention to detail and the ability to build positive working relationships with participants, mentors and trainers are essential to supporting smooth program delivery in a busy, team-based environment.
Key Responsibilities:
To ensure success in your role as an Course Administrator, you will:
- Supporting participants throughout their program journey, including enrolments, attendance tracking and follow-ups
- Preparing course materials and working with mentors and trainers to plan daily and weekly program activities
- Keeping program records up to date and accurate, including participant files and reporting data
- Assisting with reporting and ensuring information is entered correctly and on time
- Responding to phone and email enquiries and coordinating communication with participants, Mentors and Trainers
- Scheduling meetings, preparing agendas and minutes, and helping with event and activity logistics
- Supporting travel arrangements, resources and office supplies for the team
- Working closely with internal teams such as finance, IT, communications and quality to support program delivery
- Handling information sensitively and in line with confidentiality and compliance requirements
Essential Criteria:
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Strong administration skills and confidence using Microsoft 365 (Word, Excel, Outlook, SharePoint)
- Ability to learn new systems and manage information accurately
- Experience working in culturally diverse environments, with a respectful and participant-centred approach
- Clear, friendly communication skills and the ability to build positive working relationships
- A flexible, solutions-focused mindset with the ability to juggle priorities and meet deadlines
- Strong attention to detail and commitment to confidentiality and good information management
Employment is Subject to the Provision of the Following:
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National Police Clearance (no more than three months old)
- NT Working with Children (OCHRE) Card
- Current Driver’s Licence
Highly Desirable:
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Qualification in Business Administration or a related field.
- Experience working in a not-for-profit organisation, particularly within the Social Services Sector.
- Knowledge of, or experience working within, Employment Service Providers and/or the Workforce Australia framework, with a focus on supporting program delivery or ensuring compliance.
If you’re passionate about staying organised and making a real impact behind the scenes, we’d love to hear from you.
Interviews will commence as suitable applications are received, so don’t delay.
How to Apply: Please submit your resume and a one-page cover letter outlining how your skills and experience align with this role, or respond to the employer questions.
Contact Us: If you have any questions or want to talk more about this opportunity, give us a call on 0455 110 500 or email [email protected]
Saltbush is a not-for-profit organisation that was developed in response to the critical need for grassroots opportunities that create prosperity parity for marginalised Territorians.
