Work options: Hybrid
Functional Business Analyst
Work across business and technology teams to identify, clarify and document business and functional requirements and support the successful delivery of business and technology solutions.
Prerequisites
-
5+ years’ Business Analyst experience, with proven experience identifying, analysing, clarifying and documenting customer and business requirements.
-
Strong requirements elicitation and documentation capability, translating business needs into clear functional requirements, user stories, acceptance criteria and supporting documentation.
-
Advanced stakeholder management and communication skills, with the ability to consult, influence and communicate effectively with senior management, business users and technology teams.
-
Advanced facilitation and workshop skills, including requirements gathering, clarification, process discussions and stakeholder decision-making.
-
Strong analytical and problem-solving capability, including the ability to assess complex information, identify gaps and develop practical solutions.
-
Sufficient technical understanding to communicate effectively with developers and testers, clearly explaining business requirements, functional expectations and solution behaviour.
-
Experience working with APIs, including understanding requests and responses and using relevant tools to inspect, simulate or validate API interactions.
-
Experience working within Agile development methodologies and established project delivery disciplines.
-
Ability to work effectively in ambiguous environments, clarify unclear requirements and progress work where information may initially be incomplete.
-
Ability to make decisions and deliver to deadlines without compromising quality, attention to detail or broader business objectives.
-
Excellent written and verbal communication skills, including report writing, presentations and business documentation.
Candidates should be proficient with:
-
Jira – requirements, user stories, backlog and issue management
-
Confluence – requirements and project documentation
-
API tools such as SOAP UI, Postman or equivalent
-
Microsoft Excel – analysis, data validation and reconciliation
-
Microsoft Visio or equivalent – process and workflow modelling
-
Microsoft 365 tools including Word, PowerPoint and Teams
