We are seeking a highly organised, enthusiastic professional with a passion for delivering outstanding customer service to join our broad administration team. In this role, you will be responsible for providing quality customer service in the coordination of administrative functions across the hospital, primarily in the front office and reception, through to the wards. This will involve but not be limited to providing support and assistance to the administrative and clinical teams as well as patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.
Shifts will range from 2 up to 5 days per week (dependent on staffing needs at the time), with the eventual potential to obtain a PPT position. Shifts at Noosa Hospital may also be available periodically as an option for additional hours.
About You
The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have a strong focus on detail, highly developed relationship skills, commitment to customer service and a ‘can do’ approach, and an unwavering commitment to client confidentiality.
You Will Also Bring
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Experience in a similar role (preferred but not essential)
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Experience with Meditech or similar patient data management system (Desirable)
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Understanding of Health Funds and patient eligibility (desirable)
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High attention to detail
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Effective communication and interpersonal skills
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Ability to work efficiently and effectively, both independently and within a team structure
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High level of competency in computer and Microsoft Office skills
If you do not meet every requirement but are enthusiastic, motivated and eager to learn, we encourage you to apply. We value a positive attitude, commitment and willingness to contribute just as much as experience.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
