Vietnamese Speaking
37.5 hours/week
CASS Care Ltd is a multi-disciplined community services provider, with “CASS”, as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, disability, settlement and health, employment and training, child care and many more community-based services.
Position Summary:
The Care Coordinator is responsible for supporting the effective delivery of Home Ageing Services (HAS) and ensuring day-to-day operations are carried out in accordance with government requirements, aged care service standards, and organisational policies and procedures.
Main Duties and Responsibilities:
Arranging support for aged clients with Vietnamese-speaking backgrounds at home under the Support at Home Program and/or the Commonwealth Home Support Program (CHSP). This includes:
- Preparing assessments, care plans, client statements, service reports, and claims;
- Communicating with My Aged Care, support workers, and other stakeholders; engaging in networking and service promotion;
- Assisting in daily operations and providing general administrative support to the HAS Unit, including support to other team members, team leaders, and supervisors;
- Embedding the Statement of Rights, dignity of risk, and Aged Care Quality Standards into all care services;
- Confirming eligibility, completing onboarding tasks, delivering Support Plan Review processes, and maintaining accurate records;
- Monitoring budgets, Assistive Technology and Home Modifications pathways, and ensuring compliance with program rules and claiming requirements; and
- Promoting wellness and reablement approaches, empowering clients to make informed decisions and maintain independence.
Selection Criteria:
Essential
- Tertiary qualification and/or experience in relevant field;
- Good command of spoken and written English;
- Must be able to speak and write Vietnamese fluently;
- Good communication, interpersonal, time management, and organisational skills;
- Ability to pay attention to details;
- Computer literate;
- Ability to work as a team and independently;
- Current First Aid Certificate or is able to obtain the certificates prior to employment;
- Valid National Police Certificate or is able to obtain the certificates prior to employment; and
- Valid driver’s licence and access to vehicle covered by comprehensive car insurance.
Desirable
- Relevant qualifications (Certificate IV or Diploma in Community Services or Aged Care preferred)
- Relevant knowledge and experience in aged care services and Aged Care Quality Standards;
- Previous experience in aged care case management (Home Care Packages/CHSP); and
- Ability to speak other languages.
Salary and employment conditions for the above position is as per Enterprise Agreement. Salary packaging is available. Discount child care fees are available for CASS’s long day care, before and after school, and vacation care services.
How to Apply:
Applications in writing providing detailed resume, responses to the above requirements are to be forwarded before 5:00pm, 31 July 2026 to Ms. Vickie Xu, Senior Executive Officer/Operations Support, CASS Care Ltd, 44-50 Sixth Avenue, Campsie NSW 2194 or via email to [email protected].
For enquiries on the position, please call Ms. Tam Nguyen, Senior Executive Officer/Multicultural Home Ageing Services on 0408 918 765.
Only shortlisted applicants for interview will be notified.
Job Type: Part-time
Pay: $72,800.00 – $81,200.00 per year
Benefits:
Language:
Licence/Certification:
- Driver Licence and own vehicle (Required)
- National Police Certificate (Required)
- First Aid Certificate (Required)
Work Location: In person
