- Permanent onsite role, rotating roster including weekends
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Competitive salary including generous bonus and weekend allowances
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Eastern Creek location
Construction is now well underway for our new Sydney Chilled and Fresh Distribution Center (SC&F). Located in Eastern Creek NSW SC&F is the latest distribution centre being added to the Primary Connect Network. The 75,000sqm multi-story facility will transform our chilled and fresh operations in Sydney, ensuring we deliver exceptional freshness, quality and range to our customers
Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.
We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.
Our extensive reach opens up boundless opportunities for learning, growth, and professional development.
What you’ll do
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Be accountable for load allocation and On-Time-Delivery (OTD) performance across the fleet — monitoring daily operations and getting ahead of bottlenecks before they impact service
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Build and manage the relationship with external transport partners (Toll, RFT, Bonaccord), working collaboratively on capacity, schedules, and issue resolution
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Work closely with DC and 3PL teams to keep operations flowing smoothly, raising any obstructions or non-compliance as they arise
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Champion a strong safety culture — overseeing Chain of Responsibility compliance across internal drivers and external carriers, and supporting incident investigations and risk assessments when needed
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Be the go-to person when things go wrong — resolving non-conformance issues and complaints, and keeping leadership informed in real time
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Support the timely and efficient execution of ad hoc and special event store deliveries, while applying cost-saving initiatives across allocations and dispatch
What you’ll bring
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Experience in supply chain or transport operations in a similar fast-paced environment
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Strong communication and negotiation skills, with the ability to build trust across internal teams and external partners
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Initiative to build and maintain positive working relationships — this is key to success in the role
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Proven collaborative leadership experience, comfortable guiding and influencing a team to deliver results together
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Familiarity with the Sydney metro area and road network (or willingness to build this knowledge quickly)
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Comfortable using everyday tools like Google, Excel, and Word
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Flexibility to work a rotating 4-on/3-off roster, including weekends
What you’ll experience
Everything we do is driven by a culture of care for our team, customers, and community.
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We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
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We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
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We offer competitive remuneration and access to a number of employee benefits including bonus and weekend allowances.
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A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes
