Req ID:
118374
Department:
DSI Property / Health
Division:
Business & Private Bank
Location:
Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role
As an Assistant Manager within our Business & Private Bank, you will play a key role in supporting the delivery of strategic and operational priorities across commercial and private banking segments. This role focuses on driving business performance, supporting key initiatives, and ensuring strong alignment between business objectives and outcomes. You will contribute to effective decision-making, governance, and overall business efficiency, while supporting teams in delivering high-quality outcomes for both business and high-net-worth clients.
Banking is changing and we’re changing with it—giving our people great opportunities to try new things, learn and grow. At ANZ, you’ll be building your future while helping to build ours.
Role Type: Permanent
Role Location: Level 42/55 Collins Street Collins Street VIC 3000
Work Hours: Full time 40 hours/week What will your day look like?
As an Assistant Relationship Manager, you will have the opportunity to:
Work with the Relationship Manager to manage our relationships with customers within their assigned portfolio tier.
Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
Work with the Relationship Manager with administration of the customer portfolio ensuring all documentation and customer files are maintained in accordance with ANZ Bank's policies and procedures.
Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
Identify an acceptable level of lending risk, in line with our Risk Appetite Statement, and to maximise profit from that transaction.
Support and demonstrate a risk management culture in line with ANZ Bank's values.
Proactive identification and escalation of risks and issues related to your role responsibilities.
Comply with our complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Build strong and genuine relationships with key stakeholders and work collaboratively to drive a ‘one team’ approach ensuring effective support and service delivery, and achieving customer and business needs.
Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
Engage in initiatives and opportunities to continuously build skills, knowledge and capability.
What will you bring?
To grow and be successful in this role, you will ideally bring:
Credit Analysis: Ability to assess a customer’s capacity to meet obligations, including financial analysis, cash flow modelling, and capital structure analysis.
Portfolio Management: Ability to support and manage a portfolio in line with all relevant policies, procedures, and risk frameworks.
Customer Solutions: Understanding customer needs and delivering appropriate banking solutions.
Risk Awareness: Strong understanding of credit risk and compliance frameworks.
Stakeholder & Relationship Management: Ability to build and maintain effective working relationship.
Experience in commercial / mid-market banking, ideally within Health and/or Property sectors.
Exposure to structured lending and deal execution
Tertiary qualification in finance, business, or a related discipline
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can
Job Posting End Date
07/07/2026, 11.59pm, (Melbourne Australia)
