Better and fairer care. Always.
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role
Lead and inspire a multidisciplinary administrative team to deliver high-performing, patient-focused outpatient services.
Drive operational excellence through workforce planning, clinic optimisation, and effective management of patient access, waitlists, and referrals.
Harness data, reporting, and performance metrics to support service growth, funding outcomes, and informed decision-making.
Champion continuous improvement initiatives that enhance patient experience, service efficiency, and quality outcomes.
Collaborate with clinical leaders and key stakeholders to implement strategic priorities, lead change, and shape the future of outpatient care.
About you
Demonstrated experience managing outpatient clinic operations within a complex healthcare environment.
Solid understanding of outpatient clinic operations, including electronic patient records and scheduling systems, billing practices, non-admitted patient data, Activity Based Funding (ABF), and staff roster management.
Proven leadership experience in workforce planning, performance management, and developing high-performing teams.
Strong analytical and problem-solving skills, with the ability to use data to improve service delivery, patient flow, and operational performance.
Excellent communication and stakeholder management skills, with a commitment to patient-centred care and continuous improvement.
Why work at St Vincent’s?
Salary packaging of up to $15,900 per FBT year (pay less tax and increase your take-home pay), with increased benefits for full-time employees such as reductions to rent or mortgage payments, vehicle leasing, and a meal entertainment card up to $2,600 a year
Discounts including gym memberships through Fitness Passport, health insurance, onsite pharmacy
Options to purchase additional leave in support of work-life balance
Opportunity to join our workplace giving program, Give4Good
About St Vincent’s Private Community Hospital Griffith
A modern medical & surgical hospital, 20 In- patient beds and 3 state-of-the-art operating theatre
Established to provide access to excellent health services closer to home for our regional community
Over 85 employees, providing compassionate & professional care for our patients & their families
Onsite training facility, The Murrumbidgee Clinical Teaching and Learning Centre and onsite consulting suites that support the provision of services for our 30 Visiting Medical specialists
Convenient location close to cafes, restaurants, and public transport
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
The closing date for applications is Midnight, 24th July 2026.
Candidates maybe selected prior to closing date. Hence, please apply soonest.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
Respectfully, this role is not open to recruitment agencies.
24 July 2026 11:59pm
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
