- Lead a high-performing ANZ PCW Hub team
- Be the go-to escalation point for people matters
- Drive service excellence and smarter systems in a growing organisation
Lead the ANZ PCW Hub in a shared services environment. Drive service excellence, ER governance, Workday optimisation and cross-border standardisation.
About GPC Asia Pacific
GPC Asia Pacific is a leading industrial and automotive aftermarket parts and service supplier across Australia, New Zealand and Southeast Asia. Our portfolio includes well-known brands such as Repco, NAPA, AMX and Motion Industries.
With thousands of team members across the region and a global footprint of 60,000+ employees, Genuine Parts Company is a place where people can build meaningful, long-term careers.
Genuine Parts Company (GPC) Asia Pacific is seeking an experienced and forward-thinking People, Culture & Wellbeing (PCW) Hub Leader ANZ to lead our trans‑Tasman PCW Hub, based in Rowville.
Reporting to the Workplace Relations Manager, and leading a team of four, you’ll play a hands-on leadership role ensuring our PCW Hub delivers accurate, consistent and customer-focused support across Australia and New Zealand.
This is ideal for an experienced Senior Advisor or existing Team Leader who enjoys leading from the front, building team capability, strengthening processes and being the escalation point for more complex people matters.
About the Role:
- Lead, coach and support the ANZ PCW Hub team to deliver timely, high-quality people services across the full employee lifecycle
- Allocate and manage workflow to ensure service standards are met and team capacity is balanced
- Act as the escalation point for low-level ER and people matters, ensuring appropriate governance and compliance across ANZ
- Oversee Workday workflow management, improving triage, prioritisation and identifying opportunities for automation
- Monitor monthly Hub metrics and use data insights to drive continuous improvement
- Support policy consistency and process harmonisation across Australia and New Zealand to ensure a streamlined, compliant service model
About You:
You’re a confident people leader who enjoys developing others while keeping operations running smoothly.
You bring:
- Demonstrated experience in a People & Culture advisory or senior advisory role
- Previous experience leading or mentoring team members
- Strong working knowledge of Awards and workplace legislation
- Confidence handling employee relations matters
- Sound HRIS capability (Workday experience highly regarded)
- A hands-on, solutions-focused mindset with strong attention to detail
- The ability to balance operational delivery with process improvement
You’re approachable, organised and resilient. You enjoy working in a structured, high-volume environment, and take pride in delivering consistent, high-quality service.
Why Join GPC Asia Pacific?
With almost a century of history in Australia and New Zealand’s automotive and engineering industries, we genuinely care about our people and the communities we serve.
We offer:
- Staff discounts across GPC Asia Pacific companies
- Private health insurance discounts
- Employee Assistance Program
- Safety-focused and values-led workplace
- Paid volunteer leave
- Parental leave top-up allowance
- Access to our MOVE employee platform for recognition and exclusive retail discounts
- Career development opportunities
You’ll join a collaborative and capable People team where innovation, service excellence and continuous improvement are actively encouraged.
If you are ready to lead a high-performing PCW Hub and shape the future of service delivery across Australia and New Zealand, we encourage you to apply.
Please note, only shortlisted candidates will be contacted.
Thank you for your interest in joining GPC Asia Pacific.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
