This is a fantastic opportunity for someone who consistently delivers their best, thrives in a busy environment and is passionate about superior customer care.
The role is based in Laverton North, Monday to Friday during business hours. As an Administrative Officer, you will take on a variety of responsibilities including customer service, answering phones, and coordinating bookings and results for Health Surveillance medicals and assessments. As the first point of contact, your duties will include:
- Answering a wide variety of enquiries relating to new referrals and medical appointments.
- Liaising with stakeholders and clients via our online chat portal.
- Scheduling Health Surveillance assessments.
- Collating results from Health Surveillance assessments and liaising with KINNECT’s medical team.
- Attending to inbound calls from a wide range of clients in an efficient and professional manner.
The successful candidate will be required to work an 8-hour shift between 8am and 4pm with a 30-minute break, must be flexible to work different hours on occasion.
One of our core values is helping people, and we know you share that passion, as a KINNECTer you will enjoy the following:
- Pay reviews based on value created, not length of time in the role.
- Opportunities for transfer to other locations across the country.
- Supportive Team Leaders to help you reach your potential.
- Opportunities to grow your career and skills in a diverse range of areas.
- A super friendly team!
When you join KINNECT, your arrival will be celebrated with a welcome hamper and first-class perks including:
- Monthly incentives.
- Ability to purchase additional annual leave.
- Celebrating your birthday with a paid day off.
- Paid parental leave.
- Enjoy discounted health insurance.
- Weekly and monthly gift vouchers to celebrate ‘Core Values’ winners.
- KINNECT social days, work anniversary celebrations, and regular events.
With a proven track record of success in a customer-centric role, you bring additional talents and attributes such as:
- Problem-solving skills and the ability to apply your knowledge to different scenarios.
- Ability to work in a fast-paced, evolving environment and prioritize effectively.
- Excellent written and verbal communication skills and a high level of professionalism.
- Ability to work well within a team environment.
If this opportunity resonates with you, apply now! For further details, contact us at
[email protected]. Alternatively, please click apply!
This position is being sourced directly by KINNECT. We respectfully request no agency approaches.
