About the Role
As Clinical Manager, you will lead the day-to-day operations of our Mornington clinic, ensuring exceptional patient experiences, efficient workflows, and outstanding business performance. You'll work closely with clinicians, front office teams, and patient coordinators to create a positive, high-performing environment where both patients and team members thrive.
Key Responsibilities
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Lead, coach, mentor, and develop a high-performing clinical and administrative team.
- Oversee the day-to-day operations of the clinic, ensuring smooth and efficient workflows.
- Manage recruitment, onboarding, rostering, performance management, and team development.
- Drive operational, financial, and commercial performance through effective planning and reporting.
- Monitor key business metrics including production, labour, efficiency, stock management, and profitability.
- Maintain exceptional clinical, operational, and compliance standards.
- Foster a positive, collaborative, and accountable team culture.
- Deliver an exceptional patient experience from the first enquiry through to treatment completion.
- Continuously improve systems, processes, and clinic performance.
About You
You're a confident, organised, and people-focused leader who takes ownership and leads by example. You thrive in fast-paced environments, enjoy developing others, and understand that outstanding patient care and strong commercial performance go hand in hand. An outstanding Clinical Manager is someone who inspires people, builds systems that scale, protects the patient experience, and takes ownership of delivering exceptional operational and commercial outcomes every single day.
Ideally, you will have:
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Previous Clinical Management or Practice Management experience.
- Strong customer service and patient experience expertise.
- Demonstrated leadership, coaching, and people development skills.
- Excellent organisational skills with exceptional attention to detail.
- Commercial and financial awareness with the ability to interpret and act on business performance.
- Outstanding communication and relationship-building skills.
- A calm, professional, and solutions-focused approach under pressure.
- High levels of accountability, integrity, and professionalism.
- A continuous improvement mindset with a passion for building high-performing teams.
Salary & Benefits
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Full-time position (40 hours per week).
- Competitive salary, depending on experience.
- Leadership development and ongoing professional training.
- Career progression opportunities within a growing national organisation.
- Supportive leadership team and collaborative workplace culture.
Why Dental Boutique?
At Dental Boutique, our people are at the heart of everything we do. We invest in our team through ongoing learning, supportive leadership, and opportunities to grow professionally while delivering life-changing smile transformations.
Everything we do is guided by our core values:
Above and Beyond
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Take initiative and ownership.
- Pay attention to detail.
- Strive for exceptional outcomes in everything you do.
Excel with Passion and Care
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Show kindness and empathy to patients and teammates.
- Bring passion and positivity into your work by loving what you do.
Positivity and Happiness
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Treat patients and colleagues with care and respect.
- Work proactively and independently when needed.
- Contribute positively as a supportive team player.
By living these values every day, we create an environment where our people are supported to grow, succeed, and make a lasting impact on the lives of our patients.
How to Apply
If you're an experienced leader who is passionate about building high-performing teams, delivering exceptional patient experiences, and driving operational excellence, we'd love to hear from you.
Please submit your application with your current resume and up-to-date contact details.
Please visit https://dentalboutique.com.au/ for more information
