About the Role:
TMHA’s Traralgon Branch are seeking a highly organised and detail-orientated Administration Officer to join the team on a full-time permanent basis. Reporting directly to the Branch Manager, the Administration Officer is responsible for the day to day administrative and operational activities of the Branch. This position plays a key role in ensuring smooth communication and process coordination between the different Branch functions.
Key Duties and Responsibilities:
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Greeting and signing in visitors to the Branch, actioning their enquiries in a professional and courteous manner.
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Managing incoming calls and assisting with internal and external enquiries.
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Manage incoming mail from all sources.
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Assist with incoming/outgoing correspondence to customers, suppliers, and technicians.
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Assist with incoming parts and equipment sales enquires in line with branch processes.
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Provide assistance in relation to processing invoices; accounts receivable and payable.
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Provide ad-hoc assistance with spare part enquiries and processing. Including handling spare parts enquiries, parts interpretation, quoting on parts and processing orders where required.
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Provide assistance in relation to the allocation of breakdowns, scheduling maintenance and other repairs to Field Service Technicians - coordinate work in progress jobs, effectively communicate with technicians about necessary information required for upcoming jobs.
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Maintenance of various databases/registers and systems in in accordance with TMHA requirements.
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Assist and support when requested, the Branch Manager and Service Supervisor with implementing key projects or initiatives within the Branch.
Skills & Experience Required:
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Cert III or IV in Business Administration highly regarded.
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Proven experience in a similar role.
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Strong customer service skills and attitude.
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Excellent communication and interpersonal skills.
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High level of computer literacy, including experience with Microsoft Office suite.
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Experience with ERP system such as Movex (M3), SAP or similar.
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Previous experience in a fast paced working environment, with an ability to manage multiple tasks simultaneously.
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Previous exposure to parts administration is desirable.
Benefits @ TMHA:
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Paid Parental Leave Program
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Family Day Events
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Family Christmas Parties
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Free access to WHEREFIT to gain exclusive offers for health, fitness, and wellbeing
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Corporate Health Insurance
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Employee Assistance Program available to you and your family
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Dedicated monthly onsite support at our metro locations
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Sense of Purpose with quarterly donations made to local charities and junior sporting clubs
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Onsite School Vacation Care Program
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Enjoy exclusive discounts across Officeworks, Toyota Insurance, Kinto & Canberra Raiders apparel.
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Financial Wellbeing activities
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Kid’s School Holiday packs with a range of activities!!
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Career development initiatives.
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Employee Referral Program
About TMHA:
Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves on being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.
Our Commitment:
TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support, and development to further expand on your existing knowledge.
How to Apply:
Applications are now open! Please submit your application with a current Resume and Cover Letter to TMHA via our website http://careers.toyotamaterialhandling.com.au Alternatively, click 'Apply' now!
