Support Coordinator
About Us
Down Syndrome Association NT (DSANT) is a values-driven, community-led organisation based in Darwin. We support people with Down syndrome and their families to live full, connected, and self-determined lives. Our small, close-knit team is guided by genuine care, cultural safety, and a commitment to person-centred practice.
The Role
We are looking for an experienced and compassionate Support Coordinator to join our team on a part-time basis. You will work alongside participants, families, and service providers to coordinate supports, build capacity, and ensure people are heard and well-supported on their NDIS journey.
This role is classified under the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS Award) at Level 4, pay point commensurate with qualifications and experience.
Classification
SCHADS Level 4
Hours
Part-time, flexible
Location
Darwin NT
What You Will Do
- Coordinate NDIS supports for participants with Down syndrome, working collaboratively with families, carers, and service providers.
- Build participants' capacity to understand and navigate their NDIS plans.
- Develop and review support plans, monitor goal progress, and manage plan budgets.
- Liaise with a wide range of stakeholders including allied health, government agencies, and community organisations.
- Maintain accurate case notes and NDIS-compliant documentation.
- Uphold culturally safe, person-centred practice in all interactions.
What We Are Looking For
Essential
- Diploma-level qualification in community services, social work, disability, or a related field — or equivalent experience (consistent with SCHADS Level 4 criteria).
- Demonstrated experience in NDIS support coordination or a closely related role.
- Strong understanding of the NDIS framework, including plan management and budget monitoring.
- Excellent communication skills and confidence working across complex, multi-stakeholder environments.
- Commitment to cultural safety and working respectfully with people from diverse backgrounds.
- Current WWCC (or ability to obtain), NDIS Worker Screening Check, and NT driver's licence.
Desirable
- Experience supporting people with Down syndrome or other intellectual disabilities.
- Existing relationships within the Darwin disability services network.
- Proficiency with NDIS practice management software (e.g. Flowlogic, ShiftCare).
What We Offer
- Remuneration at SCHADS Award Level 4, pay point based on qualifications and experience — plus superannuation.
- Genuinely flexible, negotiable hours to suit your lifestyle.
- Work-from-home arrangements with a mix of community-based work across Darwin.
- A small, supportive team where your input is valued.
- Opportunities for professional development and to specialise within the disability sector.
- Meaningful work with a community-led organisation that genuinely makes a difference.
How to Apply
Submit your CV and a brief cover letter addressing your relevant experience to:
[email protected]
For a confidential conversation: Anja Behlmer 0424085799 (after 5/7/2026)
Applications close: 7/07/2026
DSANT is an equal opportunity employer. We strongly encourage applications from people with lived experience of disability, and from Aboriginal and Torres Strait Islander peoples.
Pay: $88,090.00 – $94,789.00 per year
Work Location: In person
