About Us: The Launceston Workers Club is a hub for enthusiasts of 8-ball, snooker, billiards, and darts. We pride ourselves on our welcoming atmosphere and commitment to providing a great experience for our members and guests.
Job Description: We are seeking a dedicated and experienced Club Manager to oversee the operations, staff, and financial aspects of our club. The ideal candidate will have strong leadership abilities, excellent interpersonal and communication skills, and a keen eye for detail. The Club Manager will ensure the smooth running of the club and promote a positive and welcoming atmosphere.
Key Responsibilities:
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Oversee the day-to-day operations of the club, ensuring all activities run smoothly.
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Manage and supervise club staff, including hiring, training, and performance evaluations.
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Develop and implement strategies to attract new members and retain existing ones.
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Plan and coordinate events and activities for club members.
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Ensure the club is in compliance with all laws and regulations.
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Manage the club’s budget and finances, including membership fees and expenses.
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Maintain high standards of customer service to enhance member experience.
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Address and resolve any issues or complaints from club members.
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Negotiate contracts with vendors and suppliers.
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Ensure the club’s facilities and equipment are well-maintained and safe for use.
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Implement and maintain health and safety standards.
Qualifications:
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Proven experience in club or hospitality management.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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Ability to manage budgets and financial plans.
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Strong organizational skills and attention to detail.
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Knowledge of health and safety regulations.
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Ability to work under pressure and handle multiple tasks simultaneously.
Benefits:
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Competitive salary and benefits package.
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Opportunity to work in a vibrant and dynamic environment.
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Professional development and training opportunities.
