EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As our team grows, we’re looking for an enthusiastic Junior Receptionist to join our busy Sydney CBD office.
This is a great opportunity for someone with customer service experience who is looking to build their career in a corporate environment.
As one of the first points of contact for our office, you’ll help create a welcoming and professional experience for visitors and employees. You’ll support the day-to-day running of reception, including greeting visitors, answering and directing calls, and assisting with our national phone line and shared inbox.
This will be a part time (2-3 days per week), 12 month contract based in the Sydney CBD office, please note, due to the nature of this role you will be required to work in office at all times.
YOUR RESPONSIBILITIES
Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front-of-house experience.
Answer and direct calls through the national phone line, ensuring enquiries are handled efficiently.
Monitor and respond to general enquiries received through the national shared inbox.
Provide administrative and coordination support to the wider Building Services team as required.
ABOUT YOU
2 + years' experience working in a fast-paced, customer-focused environment, ideally within retail, hospitality or a similar service-based role.
Excellent phone manner and confident, professional communication skills.
Strong organisational skills with the ability to manage multiple tasks and priorities.
Friendly, approachable and comfortable engaging with a range of people.
A proactive attitude with a willingness to learn and support the wider team.
Confidence using the Microsoft Office suite, including Outlook, Word and Excel.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
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A diverse and collaborative team culture like no other
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Flexibility to work from home to support work/life balance
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A corporate wellbeing program with discounted health insurance and gym membership
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Generous discounts from over 350 retailers through our RewardsHub program
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Comprehensive learning and development opportunities to help you reach your full potential
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Access to support and counselling services with work or personal matters, through our Employee Assistance Program
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Companywide events to stay connected and celebrate success
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Entitlement to annual company incentive scheme + salary reviews
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Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
