We are seeking a Product Improvement Analyst to join our Perth-based product team and help shape a new way of delivering product improvements using AI agents and emerging technology.
This role is designed for someone who is business-focused, highly adaptable, hands-on, and confident solving problems in new and evolving environments. You will work with customers, internal product teams, and engineering teams to understand business requirements, convert them into clear documentation and agent-ready instructions, guide AI agent workflows, validate the outputs produced, and support deployment into the product.
This is not a traditional business analyst role where requirements are simply gathered and handed over. The role requires end-to-end ownership. You will be involved from the initial understanding of a business problem through to preparing requirements, using AI tools such as Codex, guiding agent outputs, validating what has been built, supporting deployment, and confirming that the final product outcome meets the intended business need.
The ideal person may come from product, operations, consulting, service delivery, implementation, customer support, process improvement, quality assurance, administration, or another industry entirely. What matters most is strong transferable capability, practical problem-solving, business judgement, curiosity, and the ability to use AI tools to produce meaningful outcomes.
The purpose of this role is to help turn business requirements and product improvement opportunities into delivered product outcomes through the effective use of AI agents and agent-based workflows.
The Product Improvement Analyst will act as a bridge between business needs, product direction, AI-assisted delivery, engineering support, validation, and deployment. This role will help the organisation build a repeatable and scalable way of using AI agents to support product improvement and new feature development.
About You
You may not have followed a traditional product or software career path. You may come from operations, service delivery, consulting, customer support, process improvement, implementation, administration, quality assurance, or another industry entirely.
You are someone who enjoys taking a messy or unclear problem and turning it into a practical outcome. You can ask the right questions, break problems down, write clearly, experiment with tools, test outputs, and keep improving until the result is fit for purpose.
You are comfortable with emerging technology and understand that this role will continue to evolve. You do not need to be a software engineer, but you should be confident using AI tools such as Codex or similar platforms and willing to learn how AI agents can be used to support product improvement and feature delivery.
You are practical, curious, adaptable, and comfortable working in a new operating model where AI agents support delivery, but human judgement remains essential.
