Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Steelforce business.
Reporting to the Branch Manager and based at our Emerald centre, you will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with us. This is an exciting opportunity for someone looking for a career change or to build on their existing customer service/sales experience.
What you will be doing:
- Managing customer enquiries via phone, email and in person
- Processing cash sales, quotes and orders
- Preparing reports
- Maximising sales opportunities
- General administration duties
The hours for this role will be: 8.00AM-4.00PM
You will be rewarded with:
- Permanent, full-time hours with job security
- Working at an industry leading company with excellent development and career progression opportunities.
- Work with an experienced and approachable manager
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
- Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
- Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
- Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
What you will bring:
- Experience in customer service and or sales administration
- Excellent interpersonal skills and the ability to establish rapport
- Microsoft Office & SAP system experience highly regarded
- Experience in estimating and drafting in a similar industry is also highly regarded.
- We welcome school leavers and anyone eager to learn. What matters most is your passion and proactive attitude.
