Job Summary (150 Characters Max)
Manages 24/7 supported accommodation (22 youth, 16–25), leading a team to deliver tenancy skills, living support, and goal-focused housing outcomes.
Stand Out Bullet Points [80 Characters Max]
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Deliver supported accommodation under Housing First guidelines.
- Lead team delivering intake, assessment, and planned youth support.
- Manage referrals, plans, risks, and program outcomes.
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Our vision is New Futures for Young People. We support young people and their children who are at risk of or experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service.
Are you looking for a role with a values-driven, for-purpose organisation where you can make a real difference for young people in our community? Use your community services leadership experience to guide a team delivering intake, assessment, brief intervention, and planned support, including housing goals and tenancy skills for young people.
This position manages the effective operations of a 24/7, temporary supported accommodation for up to 22 young people aged 16-25 and leads a team of youth workers providing young people with tenancy and living skills, and planned support to ensure their housing and other goals are identified and met.
You’ll be a great candidate for this role if you:
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Have a tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in similar service delivery.
- Can demonstrate leadership in community services, guiding teams to deliver high-quality, youth-focused support while fostering accountability, collaboration, and continuous improvement in service delivery.
- Have proven experience delivering youth programs, monitoring KPIs, managing operational risks, and achieving outcomes aligned with service agreements, funding requirements, and organisational priorities.
- Are skilled in building strong networks and collaborative partnerships with external providers, stakeholders, and community organisations to enhance service access, integration, and outcomes for young people.
- Have strong organisational and planning skills, with the ability to manage competing priorities, coordinate complex workloads, and ensure timely, efficient, and high-quality service delivery.
- Can demonstrate highly developed communication skills, with the ability to work independently, use sound judgement, and make informed decisions while maintaining clear, professional written and verbal communication.
Given the work that we do there will be a few non-negotiables. You’ll need to be able to have, or obtain prior to commencement:
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A Working with Children Suitability Card [Blue Card].
- A National Coordinated Criminal History Check [Police Check].
- Evidence of vaccination, immunity, or medical exemption for the following preventable diseases - Measles, Mumps, Rubella, Varicella [Chicken Pox], and Pertussis [Whooping Cough].
Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!
If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further or would like to view the full position description, please contact BYS directly on 3620 2471 or via [email protected].
Applications for this position close at 8:30am, Wednesday 29 April 2026. We may start interviewing for this role prior to the closing date, so don’t delay your application.
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